Tom was an absolute class act. I can't stress enough how great our stay at Posada Luna Del Sur was while we were there for a week in December. Tom answered any and all questions and helped us plan many activities that we were interested in doing (while giving us the inside scoop.) I have traveled extensively and have never felt the attention to detail that Tom and his staff provided. The room was a great size, very clean, and the hotel is right in the center of town. I really enjoyed staying in town because I was able to get the best of both worlds (beach and town.) There is some great food around the hotel and Tom gave us a very informative map that shows places of interest in and around Tulum.Thanks again for the wonderful stay and happy new year to all at Posada Luna Del Sur. I would give more stars if I could and I look forward to coming back in 2013! Cheers from your friends in New York Bianca and Chris. :) PS wake up for the breakfast. It's well worth it!