We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Posada Luna del Sur and Tulum?

We'll send you updates with the latest deals, reviews and articles for Posada Luna del Sur and Tulum each week.

  • Save Posada Luna del Sur
  • E-mail this page

Posada Luna del Sur: Traveler Reviews


Posada Luna del Sur
Calle Luna Sur 5 | Tulum Pueblo, Tulum 77780, Mexico
Find Cheap Flights to Cancun

Traveler Reviews

97% Recommend
5.0 of 5 stars 270 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (270)
[ Date ] [ Rating ]
Care and Quality

Posada Luna del Sur

Save Review
5 of 5 stars
darrylcorina 8 contributions
Abbotsford, BC
Mar 3, 2008 | Trip type: Couples
4/4 found this review helpful

What makes a little 12 room hotel in the rustic town of Tulum stand out from the rest? It is positively because of the passion with which Posada Luna del Sur is run. No detail is neglected, no corner is left unscrubbed, and no jar of Nutella ever runs dry. Janet and Jack make their place a haven: a glorious retreat from the more rustic life which surrounds it's premises. One example of their thoughtfulness is a note we received which was twist-tied to our gate when we arrived home one evening: "Dear Darryl and Corina, There appears to be a mexican fiesta around the corner. We would be happy to provide you with some earplugs for your comfort. Please call us. Sincerely, Janet and Jack" Who does this??? I was amazed at the outstanding care that went into our every interaction. Janet and Jack took time out of their busy mornings to help us plan our days and led us to amazng places around Tulum. Our trip would not have been the same without them. Their personal touch is what made a fantastic getaway even more memorable. We are already looking forward to staying with them next year.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Paradise in Tulum

Posada Luna del Sur

Save Review
5 of 5 stars
TSkywalker2 3 contributions
Washington State
Feb 28, 2008 | Trip type: Couples
3/3 found this review helpful

We just returned last week from Tulum. Jack and Janet should consider working as ambassadors for the U N because they treated us with love, kindness, patience and enthusiasm. Their rooms are very very clean and the bed was very very comfortable. We appreciated the refridgerator in the room, the drinking water that was supplied, the compilmentary breakfast, the cable TV and especially the day trip advise. Look no futher than the Posada Luna del Sur hotel as the only place to stay in Tulum. Don't be afraid to use the collectivos as a way to get around. Get up early to beat the heat and make a visit to the local panaderia. Take some pictures of Tulum and its wonderful people and then make it back to the hotel for breakfast at 8 am. We had to stay in Cancun 1 night for an early morning flight to Dallas. The hotel we stayed in didn't compare to our Tulum stay. Thanks to the owners and new friends Janet and Jack for sharing their lovely paradise in Tulum.

  • Liked — Owners/Cleanliness
  • Disliked — Can't think of anything
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since May 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Just what the doctor ordered

Posada Luna del Sur

Save Review
5 of 5 stars
hammerbabe 6 contributions
Vinalhaven, Maine
Feb 25, 2008 | Trip type: Couples
5/5 found this review helpful

Yes, yes, and yes. I cannot emphasize how amazing our stay in Tulum was, and it was all because of Janet and Jack. After five less-than-ideal days in Playa del Carmen, we took a collectivo in sweltering heat to Tulum, only to get lost getting to the hotel (my fault entirely--once we got to the right street, there was no missing the sign for the hotel). From the moment Janet greeted us, however, we knew our luck was changing, and change it did. Janet gave us excellent recommendations for restaurants (and also warned us about the ones to stay away from!). She sent us to a great bike shop, and awesome dive shop, where we had fantastic experiences. She even booked our Sian Kaan Biosphere tour...twice, when we changed our minds about which we wanted. J & J are both just so sweet, relaxed, and genuine that we could go on all day. Trust me, and everyone else who's said the same - Posada Luna del Sur is a class act.

  • Liked — The large room, Jesus' towel art.
  • Disliked — The hall outside our room could get a little noisy.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 15, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
A taste of old Mexico

Posada Luna del Sur

Save Review
5 of 5 stars
murraba 2 contributions
Auburn, AL
Feb 24, 2008 | Trip type: Couples
2/2 found this review helpful

We spent a delightful and relaxing week at Posada Luna del Sur at the end of 2007, Christmas through New Year's. Tulum is authentic Mexico. Only a few people speak English, which is an important reason to stay with Jack and Janet, fluent English speakers.

Janet is the creative entrepreneur behind this small, beautifully decorated hotel. She helped us find the best places to eat, the best beaches, even the best place to buy sunblock.

We were awakened by crowing roosters, a reminder that we were living in a country village. Breakfast, provided by the hotel, always included the world's freshest orange juice and fresh-baked pastries. Walking from the hotel at the edge of town, we passed friendly locals, going about their business. We felt completely safe walking about town, despite the relative poverty. Our favorite restaurant was La Nave. The fish was wonderful.

The beaches near Tulum (about $5 by taxi) have to be among the most beautiful in the world. While there are many interesting places to tour (certainly the marvelous Tulum ruins high on the cliffs above the Caribbean, and snorkling in the local cenotes), our favorite days were spent reading and sunning in the warm breezes at the Tulum beaches.

Our room was comfortably and spotless. Jesus, the housekeeper, created creatures from towels. The hotel is enclosed in a walled patio. We enjoyed spending New Year's Eve with Jack, Janet, and other guests on the rooftop of the Posada Luna del Sur.

  • Liked — Proprietors, cost, location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay December 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since April 04, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
The ULTIMATE in hospitality

Posada Luna del Sur

Save Review
5 of 5 stars
Dodger202 5 contributions
Washington
Feb 22, 2008
1/1 found this review helpful

How do we begin..... we picked Posada Luna de Sur for our tenth anniversary vacation, and we were not disapointed. Jack and Janet set us up and gave us directions to all to all the best places in town. Both Janet and Jack were there for any questions we had or arrangements we requested. The rooms were spotless and very comfortable. Our room was cleaned daily and Jesus left us with a new towel design each day (swan, swan pair, turtle, doll, elephants, puppy, shell). The fresh fruit at breakfast each morning was absolutely wonderful! We will definitely be coming back! OUTSTANDING!

  • Date of stay February 2008
  • Member since February 22, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Travelers Who Viewed This Property Also Viewed
Location: Tulum, Yucatan Peninsula
$112*
Location: Tulum, Yucatan Peninsula
Price not available
No photo provided
Location: Tulum, Yucatan Peninsula
$140*
*Average price
Write Your Own Hotel Review
Been to Posada Luna del Sur? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Posada Luna del Sur?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Posada Luna del Sur Address

Calle Luna Sur 5 | Tulum Pueblo, Tulum 77780, Mexico