What makes a little 12 room hotel in the rustic town of Tulum stand out from the rest? It is positively because of the passion with which Posada Luna del Sur is run. No detail is neglected, no corner is left unscrubbed, and no jar of Nutella ever runs dry. Janet and Jack make their place a haven: a glorious retreat from the more rustic life which surrounds it's premises. One example of their thoughtfulness is a note we received which was twist-tied to our gate when we arrived home one evening: "Dear Darryl and Corina, There appears to be a mexican fiesta around the corner. We would be happy to provide you with some earplugs for your comfort. Please call us. Sincerely, Janet and Jack" Who does this??? I was amazed at the outstanding care that went into our every interaction. Janet and Jack took time out of their busy mornings to help us plan our days and led us to amazng places around Tulum. Our trip would not have been the same without them. Their personal touch is what made a fantastic getaway even more memorable. We are already looking forward to staying with them next year.