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“Paradise in Tulum” 5 of 5 stars
Review of Posada Luna del Sur

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Posada Luna del Sur
Calle Luna Sur 5 | Tulum Pueblo, Tulum 77780, Mexico   |  
Hotel amenities
Ranked #5 of 76 Hotels in Tulum
Washington State
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Paradise in Tulum”
5 of 5 stars Reviewed February 28, 2008

We just returned last week from Tulum. Jack and Janet should consider working as ambassadors for the U N because they treated us with love, kindness, patience and enthusiasm. Their rooms are very very clean and the bed was very very comfortable. We appreciated the refridgerator in the room, the drinking water that was supplied, the compilmentary breakfast, the cable TV and especially the day trip advise. Look no futher than the Posada Luna del Sur hotel as the only place to stay in Tulum. Don't be afraid to use the collectivos as a way to get around. Get up early to beat the heat and make a visit to the local panaderia. Take some pictures of Tulum and its wonderful people and then make it back to the hotel for breakfast at 8 am. We had to stay in Cancun 1 night for an early morning flight to Dallas. The hotel we stayed in didn't compare to our Tulum stay. Thanks to the owners and new friends Janet and Jack for sharing their lovely paradise in Tulum.

  • Liked — Owners/Cleanliness
  • Disliked — Can't think of anything
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 reviews from our community

Traveler rating
    599
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    10
    5
    5
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46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Vinalhaven, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2008

Yes, yes, and yes. I cannot emphasize how amazing our stay in Tulum was, and it was all because of Janet and Jack. After five less-than-ideal days in Playa del Carmen, we took a collectivo in sweltering heat to Tulum, only to get lost getting to the hotel (my fault entirely--once we got to the right street, there was no missing the sign for the hotel). From the moment Janet greeted us, however, we knew our luck was changing, and change it did. Janet gave us excellent recommendations for restaurants (and also warned us about the ones to stay away from!). She sent us to a great bike shop, and awesome dive shop, where we had fantastic experiences. She even booked our Sian Kaan Biosphere tour...twice, when we changed our minds about which we wanted. J & J are both just so sweet, relaxed, and genuine that we could go on all day. Trust me, and everyone else who's said the same - Posada Luna del Sur is a class act.

  • Liked — The large room, Jesus' towel art.
  • Disliked — The hall outside our room could get a little noisy.
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, Al
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 24, 2008

We spent a delightful and relaxing week at Posada Luna del Sur at the end of 2007, Christmas through New Year's. Tulum is authentic Mexico. Only a few people speak English, which is an important reason to stay with Jack and Janet, fluent English speakers.

Janet is the creative entrepreneur behind this small, beautifully decorated hotel. She helped us find the best places to eat, the best beaches, even the best place to buy sunblock.

We were awakened by crowing roosters, a reminder that we were living in a country village. Breakfast, provided by the hotel, always included the world's freshest orange juice and fresh-baked pastries. Walking from the hotel at the edge of town, we passed friendly locals, going about their business. We felt completely safe walking about town, despite the relative poverty. Our favorite restaurant was La Nave. The fish was wonderful.

The beaches near Tulum (about $5 by taxi) have to be among the most beautiful in the world. While there are many interesting places to tour (certainly the marvelous Tulum ruins high on the cliffs above the Caribbean, and snorkling in the local cenotes), our favorite days were spent reading and sunning in the warm breezes at the Tulum beaches.

Our room was comfortably and spotless. Jesus, the housekeeper, created creatures from towels. The hotel is enclosed in a walled patio. We enjoyed spending New Year's Eve with Jack, Janet, and other guests on the rooftop of the Posada Luna del Sur.

  • Liked — Proprietors, cost, location
  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2008

How do we begin..... we picked Posada Luna de Sur for our tenth anniversary vacation, and we were not disapointed. Jack and Janet set us up and gave us directions to all to all the best places in town. Both Janet and Jack were there for any questions we had or arrangements we requested. The rooms were spotless and very comfortable. Our room was cleaned daily and Jesus left us with a new towel design each day (swan, swan pair, turtle, doll, elephants, puppy, shell). The fresh fruit at breakfast each morning was absolutely wonderful! We will definitely be coming back! OUTSTANDING!

Stayed February 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodland park, co
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2008

Very pretty place, quiet and comfortable. Jack and Janet were wonderful hosts. Jack even helped us find "reverse" in our manual rental car!
Very accomodating folks, friendly and helpful. Rooms are very prettily decorated and very clean.
The inn is in Tulum proper but not too far from the beach.
enjoyed our stay ...

  • Liked — the hosts
  • Disliked — my bed was a little hard
  • Stayed February 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2008

We stayed at this hotel for four nights and had a great experience. It is a small place which makes it feel personal and inviting.

Janet and Jack are very friendly and are keen to make your stay as pleasant as possible. If there is anything you need Janet is usually around during breakfast to answer questions and give advice.

The breakfast is very nice, but if you need something more substantial you can stock up at the grocery store and just ask Janet for plates etc. Cutlery and crockery were not supplied in the room but if you ask they seem happy to provide it.

The room we stayed in was spacious and very clean.

We were part of a larger group and had friends who stayed at various hotels on the beach. They were all paying a lot more for their rooms and although the setting they were staying in might have been more romantic they all had complaints ranging from mosquitoes to hearing people in the neighboring rooms. When we told them that we had a spacious room with a/c and a small kitchen they were quite jealous.

Obviously the down side of staying in the pueblo is that you have further to the beach, but as long as you have a car it's really not a problem. I would chose Posada Luna del Sur over the beach hotels as I felt it was great value for money.

  • Liked — Clean bright room and friendly service.
  • Disliked — Nothing
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, UK
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 17, 2008

This place is just great!

The owners Janet & Jack really look after their guests. We loved the way that Janet took the time to recommend some places to eat and where to go on the beach when we first checked in.

The room we had was clean and had plenty of room for our 5 night stay. Breakfast in the morning was a real treat, with lots of fresh fruit and delicious pastries - all washed down with fresh orange juice and coffee.

The posada is at one end of the town, but it doesn't take long to wander down the high street and there are plenty of places to eat near by.

We were able to park right outside and the hotel was very secure.

This was a great place to explore the ruins of Chechen Itza, Coba and Tulum and of course to go to the most amazing beach I have ever seen.

  • Liked — Great Service
  • Disliked — There was nothing to dislike
  • Stayed February 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Posada Luna del Sur

Address: Calle Luna Sur 5 | Tulum Pueblo, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Shuttle Bus service Spa Suites
Hotel Style:
#2 Romantic Hotel in Tulum
#2 Spa Hotel in Tulum
#7 Family Hotel in Tulum
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Posada Luna del Sur is a delightful small boutique hotel of 12 private suites, which has earned praise for excellence value, service, comfort and quality from travelers around the world. The suites are graciously proportioned and lovingly appointed. Immaculately maintained suites include; king size or double bed sleeping accommodations (roll-away beds available for parties of three on request) cozy sitting area, balcony or patio area, mini fridge, unlimited bottled water, ceiling fans, A/C, security safe, cable TV, free WiFi hotspot, hot water and our signature a la carte breakfast inspire care-free times and peaceful dreams. Our hotel is focused on value, service, comfort and quality. We believe you can still stay at a quality boutique hotel in Tulum, without breaking your bank. A gem in the Riviera Maya, we invite you to come and discover why. ... more   less 
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Also Known As:
Posada Luna Del Sur Hotel Tulum
Posada Luna Del Sur Tulum

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