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“Fantastic Beach Spot” 5 of 5 stars
Review of La Zebra Hotel, Tulum

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La Zebra Hotel, Tulum
3.0 of 5 Resort   |   Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico   |  
Hotel amenities
Ranked #11 of 75 Hotels in Tulum
Scranton, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Fantastic Beach Spot”
5 of 5 stars Reviewed June 24, 2013

What a wonderful stay! La Zebra offers high-end amenities and an exceptional stay in the paradise of Tulum. The staff is helpful, generous, and incredibly kind. The rooms are gorgeous, eco-friendly, and well-ventilated. In short, the perfect destination in an unbelievable paradise.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
We are happy to hear you had a wonderful stay at our hotel, it was really nice to have you with us and hope to see you on your next trip to our beautiful tulum
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562 reviews from our community

Traveler rating
    395
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    12
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119
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

I loved this hotel. The beach is beautiful and right there. The restaurant serves delicious (but relatively expensive) food. Staff are very friendly. Rooms are very comfortable. Wifi is strong throughout. Only criticism is the fan situation in the room - I don't think there was much point having them as they failed to cool me down and failed to repel the Mosquitos.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
Thank you for sharing your comments with us, it was a pleasure to have you with us and we hope you will be back with us on your next holiday
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013

My husband and 8 year old started our holiday at La Zebra for a friends wedding which was absolutely beautiful! We hadn't planned the last week of our holiday so after spending 3 glorious nights at La Zebra, we chose to return to this resort for the last 2 nights of our holiday. Tulum is unspoilt and has a calm, relaxed and spiritual vibe-ideal for those in need of a pure wind down. We loved La Zebra because it is well maintained, the staff are awesome and make you feel welcome-the Operations Manager went above and beyond to accommodate our needs. The food was delicious-highly recommend Lena's Mexican feast and the Mayan coffee is in a league of it's own for those of you who are true coffee junkies (a basket with a thermos of coffee is left outside your cabana in the morning) There is lots to do nearby and finally, if your budget allows, book room 10 which has a separate room for the kids and a stunning balcony view! Thank you everyone at La Zebra for a truly amazing experience in a beautiful place

Room Tip: Room 10 if you have young children and want an amazing view
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
thank you for your visit, we were happy to have you with us and are glad to hear your experience with us was a good one. It would be a pleasure to have you back with us again, we hope to see you soon
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Sydney, Australia
1 review
5 of 5 stars Reviewed May 22, 2013

If it’s a chilled out, romantic tropical getaway by the beach you’re after then you’ve come to the right place.

From the moment we arrived, we were made to feel relaxed & totally at home. After spending a month traveling through Colombia & Cuba, this was the perfect way to end our honeymoon… in fact, I almost wish we just spent a whole month here! My only regret was not factoring in more days at this beautiful slice of paradise.

It’s a little far from the rest of Tulum… but that’s why we loved it!

Apart from the delicious food at the restaurant, the perfect location of the resort & the chilled out vibe, the super friendly staff really made our stay here so unforgettable.

Special mention has to be made of our beautiful host Chabely. She was fantastic & nothing was ever too much trouble for her – even staying back after she had clocked off one night just to help my wife & I book a last minute scuba dive in the Cenotes (amazing!) the next day.

I will definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
We are glad you had such a perfect holiday with us, that is our goal so we are glad we were able to acomplish that. We hope to see you again soon, and thank you for your lovely comment
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Atlanta, Georgia
Top Contributor
103 reviews 103 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

The Sunday salsa lesson is from 6-7 pm. Then the band starts playing at 8 pm. Instructor was great and funny. The band was very good, plays anything from salsa to meringue, bachata and Latin hits. It's very crowded. If you plan to have dinner there make sure you have a reservation. We had to wait for an hour to get a table. They do not serve food on the beach because of the strong winds. The food was mediocre, drinks were strong and made with fresh ingredients.
Go there for the fun, not the food.

  • Stayed May 2013
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
thank you for your visit, we are glad you enjoyed our party and are recommending it. We hope you will try our new dishes on your next time with us and will enjoy them as much as our drinks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013 via mobile

Absolutely loved staying at la zebra, truly stunning.
Its a laid back vibe, just how we like it. I was with my husband and 8 month old baby daughter for our friends wedding hosted by la zebra everything about the day was outstanding. we didn't want to leave.
We hope to return one day.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
we are happy to hear you had a good holiday with us and are hoping to be back. It would be a pleasure for us to have you back again and look forward to your visit . Thank you for your lovely review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2013

We have visited Tulum three times now and by far our visit to La Zebra was the best! We hosted our wedding and reception at La Zebra and our Welcome Fiesta at El Pez. We had all of our guests stay at La Zebra and we all loved everything from the rooms to the service to the food and the location. It is truly a wonderful place and we HIGHLY recommend it!
Brita and John
Chicago, IL

Room Tip: We stayed in the Master Suite, it was perfect, the outdoor shower is awesome. We had family in the...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 19, 2013
Thank you for sharing your beautiful event with us , and for your good energy and spirit. We hope we will see you return again to our lovely white sand beaches.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Zebra Hotel, Tulum

Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites
Hotel Style:
#1 Top resorts Hotel in Tulum
#4 Family Hotel in Tulum
#8 On the Beach Hotel in Tulum
#10 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Zebra Hotel, Tulum 3*
Number of rooms: 15
Official Description (provided by the hotel):
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and jungle-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away. ... more   less 
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

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