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“Paradise in tulum” 5 of 5 stars
Review of La Zebra Hotel, Tulum

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La Zebra Hotel, Tulum
Km 5.5 Carretera Tulum-Punta Allen, Tulum 77780, Mexico   |  
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Ranked #9 of 76 hotels in Tulum
Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Paradise in tulum”
5 of 5 stars Reviewed May 19, 2013 via mobile

Absolutely loved staying at la zebra, truly stunning.
Its a laid back vibe, just how we like it. I was with my husband and 8 month old baby daughter for our friends wedding hosted by la zebra everything about the day was outstanding. we didn't want to leave.
We hope to return one day.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, July 1, 2013
we are happy to hear you had a good holiday with us and are hoping to be back. It would be a pleasure for us to have you back again and look forward to your visit . Thank you for your lovely review
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548 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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chicago
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2013

We have visited Tulum three times now and by far our visit to La Zebra was the best! We hosted our wedding and reception at La Zebra and our Welcome Fiesta at El Pez. We had all of our guests stay at La Zebra and we all loved everything from the rooms to the service to the food and the location. It is truly a wonderful place and we HIGHLY recommend it!
Brita and John
Chicago, IL

Room Tip: We stayed in the Master Suite, it was perfect, the outdoor shower is awesome. We had family in the...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 19, 2013
Thank you for sharing your beautiful event with us , and for your good energy and spirit. We hope we will see you return again to our lovely white sand beaches.
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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

We stayed at LaZebra in the Master Suite on the ocean. The view is priceless, the bed was very comfortable, and while there was no AC, the ocean breeze and fans in the rooms was enough to keep us comfortable. The staff is superb and did their best to make our stay wonderful. They really look out for their guests and do the best to accommodate. The food if the restaurant was also great. We're sure to go back in the future!

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 19, 2013
Is so nice to hear you plan on returning, we hope your next stay with us will be even more fabulous! Thank you for your lovely comments, we look forward to your next visit to our beautiful white sand beaches .
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New York City, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 29, 2013

This is our 3rd time in Tulum and we went for our wedding week. We love Le Zebra and although we didn't end up having our wedding at their facility, we did have many of our family and friends stay there and worked with them to plan excursions for our group.
Our requirements for the wedding didn't fit into the constraints of their package, so we ended up having the reception at a neighboring restaurant (which worked out beautifully, actually).
In any case, Le Zebra and their staff worked with us to ensure our guests had a great time and felt taken care of the whole time they were there.
They even helped us arrange a rather large group "field trip" to the Tulum ruins and Dos Ojos cenotes, which went very smoothly and made for some unforgettable moments!

Knowing that our guests that have never been to Tulum, much less Mexico or for some, even out of the country, were going to be taken care of and have a great experience was very comforting and let us relax and enjoy our wedding week!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 19, 2013
We loved having your friends and family stay at our hotel , it was a pleasure to be able to assist them with all the arrangements they required and are glad everyone had a lovely time and got to see some of our beautiful spots close to the area. Thank you for you review, we hope to see you again in the near future.
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la, ca
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2013

We stayed here for 2 nights with our 7 month old last week in bungalow #4.
While the beach is amazing and the staff service stellar, I did have a couple minor issues with our stay. The bungalow's do not have AC and our ceiling fan barely circulated the air. #4 is on the beach but its set further down in the sand, facing the restaurant, not the beach, so you get no breeze from the ocean. I requested an additional fan and it took staff one day to deliver on that. It was hot and muggy in our room which didn't make for the best night's sleep. If you want beach front--- rent #1, 2, or 3---they face the ocean directly. On the plus side, the bed was very comfy. The bungalow is one room, with the bathroom in back separated by a shorter wall, so no privacy at all with the toilet. And finally we stayed there Saturday and Sunday night---if your traveling with kids who go to bed early, be warned---salsa night is from 7-11 Sunday on the beach---very close to the bungalows----and its LOUD!!! Our baby went to bed at 6pm. Shutting the doors and windows did nothing to keep the sound out.

Room Tip: If you want beach front--- rent #1, 2, or 3---they face the ocean directly--so you get a nice ocean...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 1, 2013
Thank you for your feedback, we are glad you enjoyed your stay with us and are sorry about the wait on the fan. As mentioned in our website, all our rooms have fans but none are yet provided with a/c due to the electricity situation here in the beach area. All the hotels work with solar panels and generators, we do have screens on the windows so you are able to let the cool breeze refresh you. We have many guests who come to our hotel to enjoy our weekly salsa parties that we have been having for years, also mentioned in our website...usually most guests are aware of this party before they arrive but we are sorry about the inconvenience this might have caused.
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Yekaterinburg, Russia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 21, 2013

The Best Beach we've ever seen.

Our Mexican tour took place in September 2010. Me & my husband travelled all over the contry, and in the end of our journey we needed to relax on the beach. That's why we stay at La Zebra.
Well, on our opinion, this hotel is really gorgeous and I'll explain why.
The main reason of our complacency is the location of La Zebra, especially the beach! It is absolutely fantastic! Endless strip of white sand, ultramarine water and waves — it's so relaxing. Territory isn't very big but it's nice and everything is done for saving nature's beauty of the place.
Accomodation is great: we stayed at Master Suite, a cabana located near the beach. It's fairly big, stylishly furnitured and really cute.
Restaurant worth visiting too: all meals we tried were delicious. And what about beverages... Well, we cannot forget their Margarita cocktail even two years after our trip.
To summarise it all I'd like to emphasize that this hotel is the best choice to stay at Tulum for total relax & romantic holidays, because atmosphere of this hotel is full of love and harmony.
We are absolutely sure that we'll try to visit La Zebra again because nothing can be better than lying on sunbed drinking Margarita and watching paradisiac scenery.

Room Tip: Master Suite is the best type of accomodation for pairs & families.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 1, 2013
We are honored to have such lovely comments, thank you! We try our best to keep our guests happy and and at thesame time really enjoy what we do which is probably why you felt love and harmony in the air. We would love to have you back with us soon and hope next time will be just as magnificient.
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 20, 2013

Spent time there for a friends wedding, I would love to go back and sway in the hammock, eat breakfast by the beach and wake up to the birds. Some nights they have dancing by the beach. The entrance is very vague and we were not sure where was the office but they greeted us inside and carried our luggage to our bungalow on their backs. Every morning there was orange juice behind our door. The white sand was pretty and our room was just steps to the beach. Wonderful.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Hotel, Tulum, responded to this review, May 1, 2013
Thank you again for choosing to stay with us, it was a pleasure to have you. We hope you will come back and visit our beautiful Tulum and enjoy its nature and white sand beaches once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Zebra Hotel, Tulum

Address: Km 5.5 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#9 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and jungle-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away. ... more   less 
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

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