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Maya Tankah by Freedom Paradise: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 201 Reviews
5.0 of 5 stars
37
4.0 of 5 stars
70
3.0 of 5 stars
34
2.0 of 5 stars
29
1.0 of 5 stars
31
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#36 of 59 hotels in Tulum
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  • Hotel class: 3 of 5
  • Rooms: 112
  • Address: Carretera Cancun Tulum KM 237, Punta Soliman Tulum 77780 Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Check Rates: $153 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Maya Tankah by Freedom Paradise

( 4-8 of 201 )
“Last gasp of the Freedom Paradise”

Maya Tankah by Freedom Paradise

Dec 30, 2007
0/1 found this review helpful

Most of the hotel was empty during our stay from 12/22-12/28/2007. The swing bar and swim up bar were no longer in operation. The observation tower was no longer accessible. The only food available was at the buffet 3 times a day with snacks twice a day at the pool/beach bar. The food that was intended to be hot was always luke-warm at best. There were never any iguana or pelican feedings that we saw, no salsa lessons, no snorkling equipment available. It appeared that a place once very good had been the victim of hurricanes, an economic downturn, something. The saving grace for us was meeting nice people who made our stay bearable, even pleasant and fun. And the awesome Carribean and the pools. We did manage to get a massage on the beach one day, too, and the pina colodas and frozen daquiris were good. There was also a vendor there every other day selling some nice painted pottery, and there were 2 or 3 musicians there one evening playing some good music. The location close to the little town of Tulum as well as the Mayan ruins there and to Xel-ha was OK, too. While we were there, we learned the hotel is closing for good Jan 6, 2008, and it will be sold. There appears to be a lot of potential there; it may arise again as a very nice property under different ownership in the future, after some renovations. It appeared to be mismanaged; the air conditioning ran constantly in our room and the unit was located up over a doorway where we couldn't reach it to adjust it, and there were no chairs in our room. It was too cold in the room at night and we both got colds from it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura38Maryland's Summary
Date of Stay: December 2007
Member since: June 18, 2006
Was this review helpful? Yes No
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Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Thank You!”

Maya Tankah by Freedom Paradise

Dec 21, 2007
3/3 found this review helpful

We had never been to an All-Inclusive before and didn't know what to expect. What we discovered was a vacation beyond all our expectations.

If you are looking for a place to be waited on hand and foot and treated like you are back in your home country, don't come here. If you are looking for the ritziest, most glamourous place to tell all your friends about, don't come here. If you are looking to be entertained all day, don't come here. If you are looking for huge crowds and lots of parties, don't come here.

If you want to be treated like you are a guest in someone's humble abode, come here. If you want to meet the most gracious, accomodating locals, come here. If you want simple, fresh food that is "home cooked", come here. If you want an amazing white sand beach with no crowds, come here. This experience was incredible. We met people from West Virginia and Montana that made the trip even more special. We loved all the staff. It seems you get back what you put into this vacation spot. We went with no expectations and came away with an absolutely unforgettable experience we will treasure forever. To us, this truly was a paradise.

  • This TripAdvisor Member:
    • Liked — The local hospitality and flavor.
    • Disliked — Not all guests were polite.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IdahoCaroline's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: May 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Peace and Quiet”

Maya Tankah by Freedom Paradise

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5 of 5 stars
Charleston, WV
Dec 19, 2007
1/1 found this review helpful

My husband and I wanted to get away from everything and just relax. We found just that at Maya Tankah. All the staff were friendly and very helpful. We ate all three meals at the hotels buffet and everytime the food was above exceptional. Great private beach, no one bothered us. The view was spectacular. We are already making plans for the next trip to Maya Tankah. If you want the parties this is not the place for you. The most excitement you will get is Jenga at the open bar on the beach. I just cant express the great time we had just reading a book on the beach and spending the one on one time with each other. I would recomend to all.

  • This TripAdvisor Member:
    • Liked — The Quiet and service
    • Disliked — The long ride from the airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrs_tbird's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: December 19, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The worst all inclusive hotel I've ever stayed in.”

Maya Tankah by Freedom Paradise

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1 of 5 stars
bighorn river montana
Dec 17, 2007

Let me first say that I have stayed at MANY all inclusives. This was a shocker. I guess from the moment we drove in we knew we were not going to be impressed. And we weren't. There was probably only about 12 people at the resort. And maybe that was the biggest problem. But if you are paying for something you should still receive the service one would expect. With no one staying at the hotel, shockingly we didn't have hot water 2 times. (In 3 nights.) The food was TERRIBLE. The buffet was open for breakfast, lunch and dinner. Again, maybe it was the lack of people. In fact one day, we went to Xel-Ha and bought the all inclusive to not only enjoy ourselves, but to eat and drink there. The ala carte restaurant was not open at all. No tea time. No massage therapist. One bar was open at 11:00 a.m. The whole experience was so disappointing. I would never under any circumstances stay here again. Oh, and the snack bar. We had french fries and pork rinds. GROSS!

  • This TripAdvisor Member:
    • Liked — Good water pressure when we had hot water.
    • Disliked — Pretty much everything.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flyfishmt's Summary
Date of Stay: December 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 27, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Honeymoon!! Not swanky but not overrun with tourists either!”

Maya Tankah by Freedom Paradise

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4 of 5 stars
Westminster, Colorado
Dec 11, 2007

We came for the week of thanksgiving for our honeymoon. We enjoyed the secluded empty beach. Upstairs room is the way to go, better views. The staff is wonderful as you can see in the other reviews. Not so much to do on property, but Paul and I wanted to run on the beach and go diving, Maya Tankah is close to great cenote diving! Into tulum is fun too good cheap food, nice people and great public beach right by the ruins. I still think it was a great value food was okay and it was great to have a couple of coronas and hang on the beach!!

  • This TripAdvisor Member:
    • Liked — It was quiet there
    • Disliked — Not very swanky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifersmith3849's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 35-49
Member since: December 11, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Maya Tankah by Freedom Paradise

( 4-8 of 201 )
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Maya Tankah by Freedom Paradise Also Known As

Address: Carretera Cancun Tulum KM 237 | Punta Soliman, Tulum 77780, Mexico