This was my third year staying at Maya Tulum and it seems to be pretty consistent. They have made some updates this year to the way they book spa treatments, and those seemed to work well.
Maya Tulum is nicer than many places in Tulum, but it is not a typical hotel. So if you go, you have to be ok with the fact that there is no ac, the atmosphere is rather hippy-esh and if there's not a good breeze coming off the ocean, then there may be mosquitos around. And, if there's a lot of wind coming from a particular direction, there may be a lot of seaweed in the water.
That said, it is a very peaceful vacation spot, the food is great (the waitstaff is VERY slow, however, but then again it's Mexico), you can get an awesome deep tissue massage (I highly recommend Sara, or Fabian for holistic), and you can charge everything to your room, which is convenient. The cabanas are nice but can be noisy depending on where you are located. I'd recommend asking for a cabana as far away from the restaurant as can be. The mosquito netting keeps bugs away from you during the night, if there are any. (I haven't had a problem with bugs at all, any of the years.)
I love vacationing here because it really relaxes - my days consist of walking on the beach, eating good, healthy food, doing some yoga classes, snoozing in the sun and getting massages. The beach is amazing and the whole setting is beautiful.
Things that I think they could improve on are: reducing noise near the restaurant (particularly early in the morning), speeding up the restaurant service and making sure that their massage therapists are doing a good job. (I had Gina for a hot stone massage and felt like she was rushing to finish and just scrubbing my skin with the stones.) Also, their prices seem to keep going up and it will probably get to a point that it's not worth it because it's not that much better than the other places around.
As a side note, I'd highly recommend making a reservation to eat dinner at Posada Margarita one night during your stay. It's just down the beach and has a great atmosphere and delicious Italian food.



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