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“Perfect place to relax and enjoy the beach.” 4 of 5 stars
Review of Piedra Escondida

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Piedra Escondida
3.0 of 5 Hotel   |   Km 3.5 Carretera Tulum Ruinas a Boca Paila, Tulum 77780, Mexico   |  
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Ranked #18 of 77 Hotels in Tulum
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
“Perfect place to relax and enjoy the beach.”
4 of 5 stars Reviewed January 5, 2014 via mobile

We (2 adults & 1 11-year old) stayed at Piedra Escondida for 7 nights over Christmas 2013. We had never been to Mexico prior to this trip. We wanted a relaxing, beach-type holiday with minimal crowds away from the bustling resorts. Another deciding factor was that the location had to be close to recreational scuba diving areas. After deciding upon Tulum as the ideal place we selected the Piedra Escondida hotel based upon the TripAdvisor reviews, that it only had 10 rooms, and that it had a private beach.

Not having been to Mexico before we were not sure what to expect in terms of the hotel. We were not disappointed! We were warmly greeted and even though we arrived well before the check-in time the staff got our room ready within 30 minutes of our arrival and we were able to go into our room. That was really nice considering we were exhausted from the travel we had gone through to get there.

We had a room on the ground floor with two double beds that was exceptionally clean and was maintained that way throughout our stay. Rebecca (one of the cleaning staff) would create amazing animal art out of our daily fresh towels (elephants, dogs, swans, a family of three). That was a nice touch. The room had a small sink area, toilet, and standup shower. We had to get used to the fact that toilet paper was not to be flushed and rather placed in the garbage can. Each room had a small porch with a couple of patio chairs and a hammock. Stepping outside the room you were directly on the soft sand with the beach literally steps away from your door. The beach sand was brushed every morning and cleared of any debris or litter. Beach lounge chairs were available and you could get beach towels from the reception desk. The Caribbean water was warm and shallow enough to get out quite a ways from the shore. My son and I thoroughly enjoyed riding the waves there.

Breakfast was included with our room and it was very good. Coffee or tea, orange juice, and your selection of pancakes, fresh fruit with yogurt & granola, eggs any style, or continental selection of toast and croissants. We did have the opportunity to dine at the restaurant for lunch and dinner and again the food was good. However we found a better selection of meals in town and that is where we mostly dined. A few nights while we were there a live jazz band was playing in the restaurant/bar. They were pretty good and it made for a nice backdrop while sitting on the porch drinking cold beers.

What made Piedra Escondida a place that we would return to is the staff. All of them were very friendly and extremely helpful - whether it was getting directions, learning phrases in Spanish, sites to visit, or finding places in town for specific items we wanted to purchase.

Thank you for making this a great first (and definitely not last) visit to Mexico!

Stayed December 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aministracion, Director de Relaciones con Clientes at Piedra Escondida, responded to this review, January 9, 2014
Dear Amyn and Family ,
Thank you very much for your comments.
“Piedra Escondida” staff, welcomes your compliments.
We are happy to have been part of your first vacation to Mexico.
We hope it has been possible for you to find the Mexican soccer team jersey.
From this moment you can now find on our website , rates for the next Christmas.
Waiting to see you back here with your family , we send you our greetings .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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377 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Austin Texes
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2014

We stayed here for a week with our kids, ages 6 and 8. They loved it. The property is small and contained, which gave us peace of mind as parents, and the beach is small and beautiful. The restaurant is good (not amazing, but solidly good) and sits right on the beach--a great place to sit and watch the water or kids.

Everyone who works at Piedra Escondida is professional, warm, and friendly. While the rooms are fairly basic, the little touches make it a good value -- hot shower, lovely service, comfortable beds, careful cleaning, competent help with tours and arrangements. It was really perfect for us. Also, the small size of the hotel made it very friendly -- we happily chatted with other guests, but it didn't feel too close.

The only downside is the busy road out front (this is an advantage too, since there are several small shops and good restaurants adjacent). And it doesn't have a long walking beach or have the feeling of being remote and tucked into the jungle.

All in all a wonderful place and highly recommended.

Room Tip: The best rooms are closest to the water and don't back up on the road -- Next time I'd go fo...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aministracion, Director de Relaciones con Clientes at Piedra Escondida, responded to this review, January 9, 2014
Thanks so much Chris, for your review, we really appreciate it. It is nice to hear you are back home safely.
We are very glad to hear you spent a nice vacation with your kids at "Piedra".
That’s our purpose to make people happy and help them enjoy and discover this little piece of paradise in México.
We hope to see you again. People from "Piedra" will be happy to be part of your next vacations.
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Madrid, Spain
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 2, 2014

Very nice hotel. It has its own private beach, super-clean and with crystal clear water. Staff are very helpful. Conveniently located if you want to explore the area's restaurants. Breakfasts were great.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langen, Germany
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 20, 2013

Friendly staff, perfect location, perfect if you dont look for the large Hotels
with entertainment or the big luxory, but want to relax at the beach,manbe with family. The rooms are spacious, and located close to the beach, the atmosphere is casual, and the beach is private for the few guests. But beach is shared with 2 run down and actually unused estates. The restaurants kitchen was only average .. better alternatives at the same price level are in walking distance. 4.5 stars ... but we enjoyed the 4 days at the Piedra and click the 5 Stars :-)

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
1 review
4 of 5 stars Reviewed December 14, 2013

The staff here are very nice. The free breakfast is delicious. The beach is private and gorgeous. It is a central location not far from all amenities. Rent a bike and cruise the days away!
We went at the end of September and the weather was ideal! Little rain and perfect temp.
We stayed at the best Cabana (#4 I believe) The suite was great with lovely views off of two balconies.
One downside .... the straw roofs dont hold sound well and would occasionally drop down a cockroach or two onto your bed! YUUCCKKK!!
However, if unlike me and the movie Creepshow didn't ruin you for cockroaches, perhaps this isn't a big deal.
This is a great place and a solid value..
BOOK IT

Room Tip: I would recommend somthing off of the road so you dont hear the music and cars on the road. Get one...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
4 of 5 stars Reviewed November 25, 2013

We stayed for 5 nights and had a wonderful time. The staff is very friendly and professional.
The view on the sea is just amazing. The private beach is very cosy especially around 4 o'clock after a full day exploring the surroundings. It's a pleasure enjoying a Margarita or some other cocktail on the beach.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2013

Just back from a week at Piedra Escondita--we've stayed five times in the past, and the stay was great, as usual. There are some sort of biting bugs, either sand fleas or mosquitoes that inhabit the outdoor areas, not just at this hotel, so DEET spray is a handy thing to have for after sunset. The newly added air conditioning isn't usually necessary, but this year we found that when staying in room 4 (A Superior) that it was handy--the room is great because of windows facing the ocean to the Southeast and the beach to the north, but there are no window screens on the beach side, so you need to keep the doors closed at night and use the mosquito net. Room 8 (B Superior) which is right below might be a better bet, as it does have screens on east and north windows. The highlight of our stay came when we were playing cards in the dining room one evening after sunset and there was a literal stampede of baby sea turtles coming into the dining room from the beach. Apparently they usually are drawn to the full moon after hatching but it wasn't up yet, so they headed toward the dining room lights. My wife and I and other guests picked up AT LEAST sixty of the cute turtles in a wastebasket with Eduardo's help and schlepped them down to the sea---what a cool process! I guess there's no guarantee of turtle invasions, but we'll be back next year for another chance.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Piedra Escondida

Address: Km 3.5 Carretera Tulum Ruinas a Boca Paila, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#14 On the Beach Hotel in Tulum
#15 Family Hotel in Tulum
#15 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Piedra Escondida 3*
Number of rooms: 9
Official Description (provided by the hotel):
Piedra Escondida is a small enchanting hotel located on a stunningly secluded beach in Tulum that offers its guests charming simplicity and breathtaking views of the Caribbean Sea. There are 9 rooms decorated with local handicrafts and regional furniture all along with their private sitting area and hammock. Wi-Fi is available at no additional cost throughout the hotel. As we are dedicated to living in harmony with the surrounding area we use solar and wind energy.Air conditioning is now available during the night hours. Our cozy restaurant with a Caribbean familiar ambiance and a magnificent on-beach terrace brings to life the wonderful authentic flavors of Italy with traditional Mexican cuisine and fresh Caribbean seafood. ... more   less 
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Also Known As:
Piedra Escondida Tulum
Piedra Escondida Hotel Tulum

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