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“Zamas and How We Got There” 4 of 5 stars
Review of Zamas

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Zamas
3.0 of 5 Hotel   |   Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico   |  
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Hotel amenities
Ranked #30 of 79 Hotels in Tulum
Certificate of Excellence 2014
New Jersey
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
54 helpful votes 54 helpful votes
“Zamas and How We Got There”
4 of 5 stars Reviewed January 24, 2014

This is how we go there:
We arrived at cancun airport, hit the ATM to get pesos, exited, and immediately took the ADO bus to Playa del Carmen (140 Pesos pp). The ADO buses are located outside terminal 3 to the right, you can not miss them nor the employee selling tickets. There arent any direct bus service from the airport to Tulum, only from the other bus terminal in the city of Cancun. Bus ride from Airport to PDC took 1 hour. Bus was clean, had AC, made 1 other stop only, and had a bathroom
Once at the PDC bus station, there were no ADO buses running to Tulum, so we took the Mayab bus,which was 38 pesos pp. Cheap! These buses had no bathroom, were a little run down,had a urine stench, made alot of stops, was not on time, but had AC. We didnt care, we just wanted to get to Tulum. Once in Tulum, we walked to the San Francisco store (12-15 min walk with rolling carry on luggage). We bought ice, beer, and a foam cooler. From there we took a taxi to Zamas (70 pesos).
Now to Zamas:
We walked to the reception desk, and immediately greeted. Atmosphere was relaxed, the ocean was 3 different shades of blue, and great vibe. We had the last small beachfront bungalow on the beach(south end). Think there were a total of 4 or 5. There were 2 hammocks in front, a palapa with some wooden recline chairs, and some sun beds. The bungalow was clean, petite, steps to the water, and romantic. 2 bottles of water and beach towels were provided. There were outlets to charge your electronics, no converter needed. Light in the room was 24 hours. Very eco friendly. There was a fan above our bed. We didnt have a/c, and no need for it in January.And remember, do not flush the toilet paper down the toilet!
The ocean when first getting into was a little rocky, then it was soft sand. Water wasn't that calm, but not rough. Zamas is on a little cove, and not the best for swimming I would say.
We walked south on the road, which was busy, to see other hotels. On the way back, we walked the beach. Wow, that side of the beach was beautiful. Big was much bigger, ocean was better for swimming, but it was crowded. The walk from Le Zebra to Zamas on the beach took about an hour. The walk was amazing. Def recommend doing it.
We ate at Zamas. Food we ordered was excellent. We only ordered the BBQ chicken pizza (120 pesos), guacamole (65 pesos). Pizza just wasnt crispy, but still very good and fresh.
The margaritas with Don Julio were amazing. All alcohol and fresh lime juice ( 90 pesos), well worth it! 70 pesos for a regular margarita.The beers were 30 pesos. Very affordable place to eat and drink, especially for being on the beach, the romantic atmosphere (at night) and the freshness of the food/drinks.
We only stayed for 2 nights, which was enough for us. We wanted to explore different areas of Riviera.
Only cons I can think of were the mosquitoes in the room at night. I know they are impossible to keep out. It did not bother us. We didnt use the net on top of our bed, and we did get bit. Our fault, but you are in tropical Mexico. Use the net! For not using repellent, not bad at all.
The beach definitely beautiful, but not the best for swimming. The road is busy, and if you do not like car sounds from morning til night, it may bother you if staying at the beachfront rooms. We didnt mind it at all.
Everything else, all pros. Definitely try to stay here for at least 1-2 nights if within your budget. Our small beachfront cost $370 usd total for 2 nights.
We are going to stay more south next time, just to have a better swimming beach and less traffic on the road.

Room Tip: all beach front rooms have the same view of the ocean, not to worry.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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san francisco
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 22, 2014

Just came back from a few days at Zamas and had a wonderful time.

Room:
We stayed at one of the Ocean suites across the road from the beach. The room was HUGE -- two kings and a single. This would be great for a large group. Our balcony faced the ocean and had two hammocks, two recliners and one lounger. It was a fantastic place to hang out. Also, I had read somewhere that because Tulum is off the grid, Zamas does not have power outlets in its rooms or fresh/hot water in the showers. Not true: our room had ample fresh, hot water and outlets.

Restaurant:
The food a the restaurant is delicious. Definitely give it a try.

Location:
This depends on what you are looking for. Zamas is in a lively location and is very walkable to other restaurants/bars. For this reason, it's not super quiet or remote, but it is very convenient.

Beach:
Not the best beach section of Tulum, but you can easily walk to other, better sections. We hung out at Ziggy and Akin beach clubs for our beach fix and then came back to Zamas for the food and live music.

Tip: Get a massage from Margo (margoinmexico@hotmail.com). She will come to your room, takes PayPal and is literally the best massage I've ever had.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 7, 2014

I've been going to Mexico for decades, all over. I have had the full spectrum of Mexican experiences, a very few negative, 99% wonderful. Have been to Zamas dozens of times and have recommended it to almost all my friends; not to the ones that need air-conditioning, though.
This is almost a second home to me, so I am very biased in favor of the place, the owners and the employees.
I have read the reviews on this site, and they are pretty accurate - This is a special place; Mexico,Tulum, the World, are all changing...Zamas has stayed the same, an island in an increasingly busy and commercial universe. I think the reason is the "mom and pop" ownership. What you read about the place is essentially a commentary on this couple (and their daughters who split their childhood between Tulum and the States). This is a homemade, artisan phenomenon. I have, over the years, as I was relaxing in the open-air restaurant, near the check-in desk, seen countless first time guests arriving- exhausted, wary, confused. I've seen them change, literally overnight. The scene the night before they leave is often a very touching farewell. Marvelous and sweet.

Room Tip: I have stayed in every one. They are all different - some small, others huge. Loved them all.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2014

My partner and I just spent 10 days in Tulum,spending the first 5 days at Zamas. I can't recommend it enough! Absolutely beautiful and tranquil. The staff is so friendly and helpful and the food was fantastic! We stayed in a room right on the beach which I highly recommend. We moved to a different hotel further North and we were so disappointed. It was really apparent how truly special Zamas is once we were at another hotel-we even tried getting out of our reservation to go back to Zamas. I would definitely go back to Tulum and I would ONLY stay at Zamas

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2014 via mobile

I stayed at Zamas with 5 of my friends for a girl's trip. They had a very large room that was more than big enough for 5 ladies and would even be great for families. From our arrival we were smitten with the place and staff. It is located on a beautiful beach and by many other restaurants and stores on the beach road. The views and hammocks in all rooms were a major bonus. You can't help but to feel relaxed here! We felt safe here at all times which also made our time at Zamas even better. As mentioned, the staff was also wonderful. Always taking care of us and checking on us. The restaurant is also rated very high for tulum so we did not complain about that! If you are looking for a bungalow boutique experience this is the place for you!!!

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, South Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

Zamas is laid back and beautiful. The rooms are rustic and very pretty with plenty of space. Nice front porch with a hammock to hang out on. We stayed in a garden room, so we were right across the street from the sea and could hear the waves at night.

The staff, Roger in particular, was friendly and helpful and gave good advice for stuff to do locally (ruins, cenotes, and the sea turtle bay were the highlights of our trip). The restaurant was good, but there are plenty of places in the main part of Tulum that offer food that's just as good at half the price.

Buy some Mexican beer and sit on the seaside rocks near the restaurant while the sun sets. Hard to get better than that.

Room Tip: Garden rooms are not beachfront, but the beach is literally a minute away, so don't be deterred...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2013

My husband and I enjoyed Zamas. It was unpretentious we loved our room it was more private in the back, the room and bathroom were spacious and had views of the sea. Very basic and what a holiday needs--not TV, not internet unless you are in the restaurant, perfect for resting. Max and the team were amazing. The massage therapist Angie divine. Ishmail at the restaurant also fabulous. The team always made sure they were taking care of us but at the same time respectful of our space and privacy--coming to clean the room or turn down the bed whenever we weren't there rather than at a set time like hotels. They provided great information on places to go. The bars in the area had great live music. Ariel at the bike rental shop just down the way had great recommendations for were to go. We'll definitely come back and definitely stay again.

Room Tip: Rather have them rooms in the back instead of on the ocean it's more private and you can still s...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zamas

Address: Carretera Tulum-Boca Paila | Km 5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#10 Family Hotel in Tulum
#22 On the Beach Hotel in Tulum
#29 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Zamas 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Zamas Hotel Tulum
Zamas Tulum

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