I just returned from a four night stay at Zamas and my only regret was that I did not have more time there. The Tulum beach zone is quite spread out (more so than I realized) but Zamas is located within a great little cluster of other hotels, restaurants/bars, a couple gift shops, convenience store, and a dive shop that are all within a 3-5 minute walk. There are several other beachfront restaurants within a 5-10 minute drive north or south. My room was one of the small beachfront cabanas located about 30 steps from the water. It is very small but I wasn't in my room much aside from showering and sleeping. The room was clean and came with two hammocks right outside the door for relaxing. They also provide you with bottled water, which is always nice. I also have a water bottle with a UV sterilization light so drinking tap water was an option for me as well. The small beach area is nice although there can be a little seaweed that builds up. It can be a little rocky in the water but water shoes solve that problem. There are also two beautiful public beach access areas about 2 miles north of the hotel along the beach rode, which are very easy to get to if you have a bike or rental car. The beach by the Tulum ruins is also very nice for swimming, although it can get quite crowded at times. It is very easy to get into the town of Tulum with a rental car and inexpensive taxis are also readily available in the area. The restaurant is also very good. Service was laid-back but still pretty good and I found the food to be excellent.
I recommend renting a car to explore the area further. There are so many great sites within a 2 hour drive of Zamas (Chichen Itza - 2 hours, Ek-Balam - 90 minutes, Coba - 1 hour, Muyil - 45 minutes, Tulum ruins - 15 minutes, Xel-Ha (25 minutes), tons of Cenotes within an hour of Tulum to swim/snorkel/dive), the Sian Ka'an biosphere reserve - begins about 20 minutes south of Zamas). I could easily have spent two weeks here.
The other part I absolutely have to mention was the guy working at reception. I believe his name was Mariano and he is originally from Argentina. Not only was he very nice and makes you feel welcome but he was also exceptionally helpful with suggestions on sites to see, tours, and restaurants.
People need have realistic expectations and understand that Zamas is a rustic beachfront hotel with limited services. There are no phones, televisions, or air conditioning in the rooms. And yes, it's the beach so there are a few bugs and you probably will get a few bug bites. But that is part of the charm and why I ultimately enjoyed my time there and would not hesitate to return. So grab your book, a cold beer, and lay back in your hammock for a while. It is supposed to be an escape from modern conveniences and being constantly connected to to your phone/tablet/computer. If you understand that and force yourself to disconnect from everyday life, then you will really enjoy your stay. If you don't, then I recommend turning around and driving north back to Cancun or Playa del Carmen to stay behind the security gate at one of the massive, sterile all-inclusive resorts that dot the coastline.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 15, 2013
Thank you for the delightful comments about ZAMAS and your informative review of the Tulum area. We loved to hear that Mariano, guest services, was helpful and knowledgeable about things to do during your stay. We too wish you had stayed longer – come back and we’ll help you unplug once again. We hope to see you soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.