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“Las Palmas Maya made our stay in Tulum special” 5 of 5 stars
Review of Las Palmas Maya

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Las Palmas Maya
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Km 8.5, Tulum 77780, Mexico   |  
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Hotel amenities
Special Offer
40% room discount!
Ranked #6 of 76 Hotels in Tulum
Guadalajara, Mexico
1 review
7 helpful votes 7 helpful votes
“Las Palmas Maya made our stay in Tulum special”
5 of 5 stars Reviewed January 15, 2013

I stayed at Las Palmas Maya together with my Mom for four nights. And we can absolutely recommend that hotel to everyone. The place is clean the staff attentive and helpful at all time and the kitchen is a real advantage when your budget is limited. Tulum is comparatively expensive, therefore it is really nice if you can cook your own meals (or have a cheap breakfast). And even though the hotel is not directly at the beach the walking distance is only about 50 metres.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 26, 2013
Thank you so much for taking the time to let us know about your stay at LPM! We enjoyed having you and your Mom with us, and although I know you were a little under the weather for a day or so, we are glad that you enjoyed your stay, and hope to see you again!
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194 reviews from our community

Traveler rating
    157
    31
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Reykjavik, Iceland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2013

My sister and I stayed at Las Palmas Maya in the beginning of January 2012. I was extremely happy with this choice from the start. The rooms are clean, comfortable and the place is nice - nothing flashy - just homey and nice, but the best thing about this place is the excellent service provided by Tom, the manager. It´s too bad you can only give 5 stars for service, because Tom is what really makes this place so special. He makes you feel as if you are a guest and not just a customer. He took care of our every need, helped us get groceries for breakfast and find batteries for my camera, recommended tours and dining options, and he even gave a great Coco-colada tutorial in the communal kitchen (the results of which tasted excellent). And always with a smile.
I would recommend this place to anyone who wants a no-frills laid-back vacation among the friendliest people you will ever meet. I certainly wouldn´t hesistate to book a room there next time I find my way to Tulum!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 22, 2013
Love your title! Tom has been known to put together a fine coco-colada! Thank you so much for staying with us and taking the time to write of your experience. We look forward to your return with the rest of your family one day!
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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2013

Rarely is a hotel distinguished by the hospitality of the Manager, it’s comfort, cleanliness and proximity to attractions. LPM is all these and more. First and foremost Tom, who managers the little jewel is knowledgeable, friendly and takes pride in helping his guests make the best of the vacation that they are looking for.
The hotel is tiny, only 4 rooms and a suite, but the rooms and the grounds are ample in size and airy with lots of room to relax. The hotel has a very spacious kitchen that sparkles in it’s pristine cleanliness, it comes equipped with two gas stoves and a fridge, BBQ, plus great quality cooking and eating utensils (plus blenders to perfect your mixology craft). If you are looking for a self-catering option that is clean, friendly and provides for opportunities to meet other travellers and tourist then this might be the best place for you.
Good Internet is available 24 hours a day, as are hot showers and electricity. But the best part is that just a few steps away lies one of the most beautiful beaches you can imagine. Additionally it is very easy to visit the Mayan ruins of Coba, Chitchen itza and Tulum plus many other fantastic places that you can only experience in Yucatan and Q Roo.

Not least of all the hotel is located on a quieter stretch of the Hotel Zone, but still only a stone thrown away from great happy hour, breakfast and eating places. My favourite Happy hour was at La Casa Viloeta, because it is just so beautiful at night.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 22, 2013
Thank you so much for your wonderful review! It makes us happy that you appreciated so many of the amenities that we have worked towards perfecting, and I thank you for speaking of them so eloquently! Please do come visit us again.
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Lancaster, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2013

We had a great stay at LPM - clean, comfortable, and economical. The room was pleasant and comfortable. LPM has good infrastructure for water, potable water, electricity, and wifi. Best of all for us was the roomy communal kitchen, which allowed us to prepare some of our own meals, with basic supplies, a refrigerator and stove, storage space, and cold drinks available. The hosts were helpful and friendly, even before we arrived, and the manager was a great guy, always willing to help. All his travel tips were spot on.

LPM is across the street from the beach, but access was quick and easy.

We'd go back again. Nice additions would be a place to store our clothes in the room, and an arrangement for chairs at the beach.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 14, 2013
It was a pleasure having you as our guests and we are so pleased that you used and enjoyed the new communal kitchen! As "luck" would have it, the Cangrejo room where you stayed is the only one that does not yet have shelves and a bench for clothes...I promise it will soon! Also, we have recently worked a deal with Om, mutually purchasing more lounge chairs for the beach for the benefit of our guests and theirs - presently waiting for their delivery. Thank you again for your thoughtful comments, and we hope to see you again soon!
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2013

We came to Yucatan Peninsula for our honeymoon and were fortunate enough to spend most of that time at Las Palmas Maya. Located just across the street from the beach, it offers a wonderful blend of jungle, ocean, and home stylings. Tom, Frank, and Cheryl were incredibly attentive and did everything they could to make our stay exactly as we wanted it, and we couldn't have asked for anything more from them. The only drawback is that LPM's neighbors run loud generators most of the day (and night), but besides that there is nothing about which we could complain. A great price for a great location and great service! Thanks LPM! Best of luck!

Room Tip: We stayed in 3 different rooms throughout our stay (our fault, not theirs), and the Gecko room was t...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 12, 2013
We were so honored that you chose to spend your honeymoon with us, and do appreciate your kind review. As you probably know, we recently spent a considerable amount of money and invested in a "quiet pack" diesel generator, as well as a solid, concrete block building in which to house it. Fortunately, our generator is almost inaudible, but unfortunately we cannot control what the properties around us choose to do! Perhaps one day the Tulum municipality will step in with the proper noise ordinances, but until then all we can do is take care of our guests the best way we know how...comfortable beds, fans, and earplugs, to assist in a pleasant night's sleep.
Thanks for the compliments on our service and price. I think an anniversary trip back to LPM should be on your agenda next year! =)
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Copenhagen
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2013

I stayed a couple of nights at Las Palmas Maya - and I really enjoyed it!
The area itself is very cosy and one of the most beautiful beaches in the world are just a minutes walk from the hotel.
The hotel is small, but it has a big common room/kitchen without walls, which make you feel like you're outside. Everything is very well-cleaned! Tom, the manager of the place, is a great guy to hang out with. He's funny, caring and very helpful. And he has two cute dogs!
If you're going to Las Palmas Maya, make sure you get a Coco Colada drink, which is one of the best I've ever had!

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 12, 2013
We really enjoyed meeting you and hope that you enjoyed the rest of your visit to Tulum. I would have to agree, Tom makes the best coco-coladas and his dogs are adorable, too...even Skyy...lol. Come see us again!
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Ljungby, Sweden
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2013

We stayed at the Palmas Maya for 7 nights this christmas and enjoyed it very mutch! On a beach where I feel that most places are overpriced, at this place it felt like one got ones moneys worth. It was just within our price range so I really hope they don´t raise the prices. Tom was the nicest and most helpfull person ever and helpt us book some great tours. The place was really nice and clean all the time. The common kitchen is just perfect for morning coffey or if one wanted to prepare food, and meet other guests. A really nice place were it feels like they care about the guests wellbeing. I am definitly comming back! (excuse my english spelling, not my first laguage)

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheryl d, Owner at Las Palmas Maya, responded to this review, January 12, 2013
We are so glad that you chose to spend your holidays with Las Palmas Maya! We strive to be one of the most affordable accommodations with beach access, and also provide our guests with special amenities. We love the new communal kitchen, too! Looking forward to having you as guests again, as soon as you can make your way back to our little piece of paradise.
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Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Beach Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 76 Hotels in Tulum
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. Some of the other amenities offered are private bathrooms with pressurized hot water, free wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly! ... more   less 

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