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“Going Native In Style” 4 of 5 stars
Review of Maison Tulum

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Maison Tulum
3.0 of 5 Small Hotel   |   Calle Alfa Norte esquina con Calle Sagitario | poniente S/N, Colonia Centro, Tulum, Mexico, Tulum, Mexico   |  
Hotel amenities
Ranked #38 of 62 Tulum B&B and Inns
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“Going Native In Style”
4 of 5 stars Reviewed January 27, 2013

Our recent trip to Tulum introduced us to this hotel by accident. But as many travelers know this is sometimes the source of great unintended discoveries.

Sitting two blocks off of the main avenue in central Tulum makes this an ideal location to walk to virtually any restaurant you might care to try. La Nave, Cetli, Ginger, Le Bistro, Don Cafeto's, and more are all five minute walks.

Maison Tulum is very clean. The free WiFi was exceptionally good, streaming movies from Netflix to the iPad was actually better then the irregular reception we sometimes get at home in Connecticut.

Maison Tulum features it's own bakery and restaurant. An especially good place to start the day with fresh baked croissants and coffee. A good place to people watch because of the steady flow of locals that drop by to have their coffe and breakfast too. This I feel is always a good sign - the locals support their efforts.

One rainy morning with our plans to spend the day at the beach no longer an option, the front desk staff lead by Elda Orihuelo, made a couple of calls on our behalf while we were still sipping our coffee. She contacted a company called Mexico Kan Tours. And this would turn out to be one of the highlights of our visit.

One of the owners of Mexico Kan Tours, Miguel Uribe, met us at the hotel in a shiny new 4x4 and we set off as three good friends might. We had explained we did not want to visit the traditional tourist sites and we were not interested in shopping for hammocks and the like - not that there is anything wrong with that. Miguel understood that we wanted to visit things from a locals perspective - and that we would like to include the city of Valladolid.

In all honesty I think Miguel enjoyed taking a break from the normal duties of escorting tourists from site to site. He is extremely knowledgeable and in perfect English taught us about traditional Mayan culture and the changing world that tourism is bringing to the country. Keep in mind that all of his comments were comfortably informational and based upon all of our questions. He did not lecture us at any time. In Vallaolid we spent the day with locals, in their markets, their food stalls, and on their beautiful colonial streets - all with an insider that moved us without fanfare to some of the best sites and sounds that we had on our trip to Mexico. And it was indeed a bargain. Seek out Miguel and plan your own day.

Maison Tulum is located in Central Tulum. Is there a little street noise at night - yes. But it fades quickly and was never a factor in sleeping well. Is there an occasional cat walking by? Yes, it's Mexico. Maison Tulum is super clean, the staff is extremely friendly and helpful, and for the price it is hard to beat. TRG.

Room Tip: Upper floor have balconies, rooms have AC, fans, nice bathrooms with plenty of hot water, and if you...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maison_Tulum, Director de Relaciones con Clientes at Maison Tulum, responded to this review, February 15, 2013
We are delighted that the coincidences of the trip has brought us. We appreciate your comments and we are pleased that your stay was perfect. Our commitment is to always look for ways to give the best service and help you to have the best experience. We hope you come back soon, we will be happy to receive you again. We invite you to follow us on social networks, find us on facebook as: Maison Tulum Hotel - Cafe & Restaurant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Cod
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

This is the 5th time staying here. Tulum has become our Home Away
from home in Mexico. Whether you are staying in Tulum or visiting all the great places in the Yucatan, Quitana Roo or Chiapas, this is the place you can depend on.
It is the most friendly, informative, clean, safe, comfortable, delicious place to stay. It is located in town, so the shops and restaurants are all within a safe walking distance. The Ruins and Beach are a quick taxi ride or good bike ride away.
The rooms (8) are all spacious, clean and uniquely decorated. They all have mini fridges, coffee maker, tv, hair dryer and ac. The rates are very reasonable. The cafe serves breakfast and lunch and has a wonderful bakery with the smell of croissants and chocholat wafting up into the air.
The place is like a tree house with beautiful gardens and a terrace on the top landing with hammocks and massages available.
Since my first visit in Jan. 2011 there have been many improvements: a new fountain or two, the reception area, the terrace, bike rentals and trip
planning around the Yucatan. This is a place for Animal Lovers..if I was an animal I would want to live here! And I do Love all the Animals here!
The People here must Love their jobs because everyone is so friendly and helpful! They are like a Family and make you feel so welcome and safe and comfortable!
The vibe here is very laid back and not haughty or laden with rules and deposits and such. This is why you come to Tulum after all!
I just can't say enough about this place! I have met people from all over the world at this little hotel and we still talk about our great experience here.

Room Tip: most rooms have a king size bed, but a few have an add'l twin bed too. all but the "apartm...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2013

My girlfirend and I spent six nights at Maison Tulum, and were impressed.

Rooms are great - we had a nice large room on the top floor. The bed was very comfy and the rooms were very clean.

The management were very helpful and gave us plenty ofguidance on where to go and where to eat.

Breakfast was also superb. We had fresh bread and coffee each morning which was very pleasntly set in the gardens.

I would recommend this place over the beach front places for many reasons but also due to the fact there were no lights on the beach roads which could be dangerous. One night we did venture by taxi to one of the restaurants down on the beach which was a nice change from the main strip and was not overly expensive.

I also proposed to my girlfriend while we were in Tulum (luckily she said yes!) and my parents spoke to the management who then provided us with Champagne and glasses to allow us to celebreate. I fantastic touch and something we were truly grateful for.

Thanks for making our stay even more memorable.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed November 30, 2012 via mobile

The hotel in good ubication..very friendly environment...delixious breakfast and awesome desserts..carro cake is amaizing...rooms very clean..guillermo thank u for everthing u are a nice person. I come back..

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
1 review
4 of 5 stars Reviewed November 22, 2012

The room was nice and comfortable. Management staff was also very helpful in getting information on tours and activities in Tulum. Yes, the location is a bit hard to find because it is tucked away from the main road (100 meters from the main road). It is best to keep a map of the Tulum town and point it in the map to the taxi driver, then no problem in finding the hotel. A great hotel restaurant downstairs with a variety of menu was a delight.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 21, 2012

We stayed 2 nights in Maison Tulum and were pleased overall with our stay. It was hard for us to find the hotel as we couldn't see any signs marked for the hotel and we had to ask the police officers that were posted across the street. The location is only 2 blocks for the strip where all the restaurants and bars are in Tulum and we also felt safe especially with the police posted on the street which never left. Kind of strange really! Anyway, the hotel is very clean and secure. Beds are a little old but do the job just fine. The amenities are great in the hotel. The managers are friendly and offered good and accurate advice. The bikes they offer for rent looked like fun and I would recommend renting the bikes and going to the beautiful beaches that Tulum offers and aren't overrun by the large corporate hotels. Tulum was my favorite beach on are trip. Maison Tulum is a good average hotel with friendly staff.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2012 via mobile

We were upgraded to the penthouse for no extra cost so the quality of room for the money was very good. The hotel was very nicely decorated and the room was nice. Bike hire was extra and the location was as far from main highway, ruins or beach as I would of liked to of been.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Maison Tulum

Address: Calle Alfa Norte esquina con Calle Sagitario | poniente S/N, Colonia Centro, Tulum, Mexico, Tulum, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #38 of 62 B&Bs / Inns in Tulum
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maison Tulum 3*
Official Description (provided by the hotel):
Welcome to Our Little Corner of Paradise.Tucked away in a tranquil garden setting, our intimate hotel is conveniently located just two blocks from downtown. The smell of our freshly baked bread and other delicious pastry wafts through the air each morning. Enjoy the ambience and our food, our charming restaurant offers breakfast and dinner with traditional Mexican and Caribbean fare.Excellent service and amenities at the price of a budget hotel make Maison Tulum one of the best deals in the Riviera Maya.· Continental breakfast included with your stay. *· Complimentary Wi-Fi and a computer located in the reception area where you can check email or gather information on activities in Tulum.· A beautiful rooftop terrace where you can relax or read a book surrounded by plants and flowers from the region. ... more   less 
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Also Known As:
Maison Tulum Hotel Tulum

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