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“Tranquil and Eco-Chic, Beautiful beach and wonderful meals” 4 of 5 stars
Review of Be Tulum Hotel

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Be Tulum Hotel
3.5 of 5 Hotel   |   Carretera Tulum-Boca Paila Km.10, Tulum 77780, Mexico   |  
Hotel website
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Hotel amenities
Special Price
35% off room rate
Ranked #14 of 75 Hotels in Tulum
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Tranquil and Eco-Chic, Beautiful beach and wonderful meals”
4 of 5 stars Reviewed January 3, 2013

My wife and I stayed at Be Tulum in October of 2011 and had a wonderful time. We stayed in the floor level room (with mini dipping pool) directly behind the resort's main pool (ocean view). We loved the tranquil location and will be going back again in the Fall of 2013. If one doesn't know and appreciate the Hotel zone on the ocean in Tulum, one could be disappointed, as it's very different than the big hustle and bustle of an AI resort. This is not All Inclusive-ville; and, is more the complete opposite, with very little human density. Be Tulum is a rare space with brilliant design and attention to layout to give all rooms their own sense of privacy and lush vegetation around the direct outer room area and common areas. The beach layout and the day beds on the beach are a big pull for my wife and to truly relax; the reason we actually chose Be. We always had wonderful service from the restaurant/bar staff when we were on the beach or eating at the restaurant.

The room was well equipped with the bare necessities; however, not nearly enough space to put our clothes or other bric-a-brac that we travel with. Needs one or two more side tables or a chest or drawers to suffice for a multi-day stayover. Weather was wonderful all the days we were there, so we took advantage of swimming in their incredibly beautiful and clean white sand beach ocean. Truly Corona-Advertisement experience and the best part of the whole place. The last night we were there was unusually cold, so they created a fire pit fire on the beach for folks to hang out and drink warm cocktails by the ocean.

We personally like the pace of the Tulum hotel zone. Visitors should be aware that this is an ecologically controlled area, with no grid electricity and trucked in potable water (different: i.e. can't run 2 hairdryers in your room at once-too much load from the generators). Places like Be have to work 2 times as hard to get things done that would otherwise be a snap in a big resort in Playa del Carmen, and that's the beauty of what you get there: unspoiled beach coast with no huge buildings or night club noise. But, that is the charm of it's tranquil environment. Much less density, no 500-person buffets, but also no hot night air conditioning in your room at most resorts here. With all that said, Be excels at it all; which is why we will be back.

FYI: There was no wifi and limited cel signal to near the lobby or on the top of the bar deck... you're literally near the last place before the biosphere starts a mile further down the road, so cel signal is tough. My wife enjoyed me not having cel signal!

We were there Oct 2011, but that was not available to select in the forms part here

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "MoFoAustin",

Thank you for your detailed review! It's good to know you had a good time with us!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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English first
Saratoga Springs, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2013

We got married at Be Tulum in November and it was amazing! From arrival to departure, every last detail was well attended to--actually anticipated is probably more accurate--for not only us but also our guests. Be Tulum combines the amenities you would expect from a luxury hotel while at the same time staying true to the minimalist ethos that make Tulum such a special place to visit. Every member of the staff provided unbelievable service. Reception, restaurant, cleaning and management could not have been more friendly and professional. Oh yeah, and by the way the food is awesome--even for foodies like us--and the beach stands out as especially beautiful on a long stretch of pristine beach. There are less expensive hotels, however at Be Tulum you get much more than a place to hang your hat at the end of the day you get to experience a slice of paridise. If you chose Be Tulum for any occasion--weekend getaway, retreat, honeymoon, wedding or other special event--you will not be disappointed.

After getting engaged in Tulum in February, we looked at several potential venues in Tulum for our wedding. My wife is incredibly detail oriented and it was important to her that our wedding venue was not only beautiful but also clean and professionally run. Be Tulum exceeded both of our expectations. We wanted to provide the best experience possible for our guests representing a spectrum from frugal types to the most discerning travelers accustomed to luxury. Everyone who attended had glowing praise for Be Tulum, and left on a first name basis with many of the staff. Cesar and Angel in the restaurant, Daniella with the wedding planning and Carolina dutifully overseeing everything--we can not thank you enough for our dream wedding and a phenomenal vacation for us and our guests! Nos vemos pronto!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "JamieOwen12866",

Thank you for your very nice words! It was an honor to host your beautiful wedding at Be Tulum!

We hope to see you return to this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2013 via mobile

Absolute paradise in every way. The perfect start to our honeymoon, just wish we stayed for longer! Seriously stay here. We were in room 20, with the rooftop pool, it's the best room in the resort, do your best to be in it :)

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "Bluesnapper_1",

Thank you for the lovely feedback!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 stars Reviewed December 29, 2012

We really loved Be Tulum. It's the perfect location for a relaxed beach vacation. The hotel is rather small which means that the very friendly staff actually remembers your name and room number after only one day. The beach is just perfect and the cozy sun beds allow you to comfortably spend the whole day on the beach. The quality of the restaurant was also very good.

Room Tip: Jungle Suits are perfectly fine since they are also very close to the beach. The private pools are n...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "Tobias_L31310",

Thank you so much for your feedback! We love to know you had a great honeymoon in Tulum!

We hope you can visit us again soon on this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2012

My husband and I spent four days at the Be Tulum in December. It was the perfect vacation! The hotel is absolutely beautiful. We stayed in a jungle suite on the second floor and adored our room. It was very spacious with indoor and outdoor showers as well as a big jacuzzi tub in the room. This hotel is spectacular and the beach is really amazing. They have fantastic beds on the beach and there is plenty of room for each hotel guest to have their own bed or chair on the beach -- no racing down to secure one early in the morning. The food and drinks are also excellent and the pool is small but beautiful!
I would recommend renting a car so that you can drive from the BE to all the great restaurants in Tulum (definitely try Hartwood).
The service at the hotel was exceptional. It is a calm resort where they really leave you to yourself unless you need assistance...which is nice!
Note: there is wifi in the rooms but not on the beach...although you really shouldn't be working while you are there anyway!

Room Tip: Second floor rooms are best. You don't need one with a personal pool because most are in the sh...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "Katharine H",

Thank you for your nice review on TripAdvisor! Your words are so kind!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scarsdale new york
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 22, 2012

Be is a wonderful small resort with an amazing beach and excellent service. The perfect place to relax and unwind. Staff is friendly and accommodating, food is above par and the beach beds are so relaxing and the view so incredible, it's hard to think about doing anything other than being on the beach.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "akapmkap",

Thanks for your nice feedback!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2012

Be Tulum was a surprise to us! we simply loved the cool vibe. Everyone was super nice, the food was great, the beach was great, the beach loungers were great and super comfortable... rooms were large and the overall architecture of the place is really very impressing. I definitely recommend anyone to stay there!

Room Tip: we has a room on the second floor with a jacuzzi instead of a plunge pool and we liked not having an...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Tulum Hotel, responded to this review, January 6, 2013
Dear "millyandolly",

We are happy to know that you enjoyed your time at Be Tulum! Thanks for the feedback!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Tulum Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Be Tulum Hotel

Address: Carretera Tulum-Boca Paila Km.10, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #14 of 75 Hotels in Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Be Tulum Hotel 3.5*
Number of rooms: 20
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