We had a wonderful time at the Secret Garden in Tulum.
The staff were incredibly friendly and helpful - on the first day Manuela (I think that's her name) sat down with us and a map and went through all the options we had to explore the area. She was happy to answer all of our questions even though I'm sure some of them were silly and repetitive.
Joshua and his staff present as people that are really happy to be there and really happy to share their love of Tulum with all of their guests.
Our room was beautiful, clean and private. The garden in the middle of the rooms is a great place to relax with a book when it's too hot or too rainy for the beach.
The hotel is also very convenient, less than a five minute walk from the bus station and an easy 20-30 minute bike ride to the beach along a bike track for most of the way. (Note of caution - we didn't know where we were going when we arrived late at night so we took a cab all of two blocks to the hotel for 30 pesos!)
The Secret Garden is a beautiful laid back hotel that offers a more economical option to the bigger brasher resorts on the beach.