We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Secret Garden is the perfect quiet getaway!” 5 of 5 stars
Review of Secret Garden Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Secret Garden Hotel to your Saves list
Secret Garden Hotel
3.0 of 5 Bed and Breakfast   |   Sagitario Poniente Street #54 | Downtown, Tulum 77780, Mexico   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #7 of 67 Tulum B&B and Inns
Certificate of Excellence 2014
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
“Secret Garden is the perfect quiet getaway!”
5 of 5 stars Reviewed May 13, 2011

If you are looking for a place to stay that feels safe and has great service, then Secret Garden is the place for you! My boyfriend and I wanted to find a Cabana with the option of cooking, which lead us to staying in the small town of Telum. You will not find kitchenettes on the beach strip because businesses want visitors to spend their money on their food and drinks (which is generally three times the price of what locals pay). What was originally thought of as a downfall became more of an advantage for us, since we rented bicycles for next to nothing and enjoyed a 20 minute ride to the beach and back each day. Also, since the winds were quite high on the beach when we were visiting, we loved coming home to Secret Garden to find our quiet little oasis with our store bought beer (local price) :)
The owner and staff of Secret Garden add to the charm of the Cabanas surrounded by a beautifully kept garden. We would definately suggest this spot for those who enjoy getting out of the tourist trap but still love quaint and beautiful. Also, there is frequently bands playing live music in town and nice restaurants to discover less costly than the restaurants on the beach strip. We will be going back as soon as possible.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

449 reviews from our community

Traveler rating
    316
    104
    19
    5
    5
See reviews for
29
282
34
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2011

This is a great place for those who got over hostels; the price is really good and the place is great; it is small, quiet and comfortable. Is not in the beach, that helps you to really experience the town, you will be in contact with the locals, at least while walking to the hotel.

the garden is great, you can sit and enjoy the nigths....

If you decide to go, you can get some really help full tips from the owner, take the recomendations!

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2011

Secret Garden is on a quiet side street in Tulum. The rooms are comfortable with plenty of fans for keeping cool while sleeping. They are kept very tidy with daily cleaning service. Each room opens up into the central garden lounge area, which is absolutely gorgeous (a true secret garden feeling). The garden area is the perfect place to relax after a long day in the sun. There is coffee, tea, and water available for guests. The true beauty of Secret Garden is the grace and hospitality of the owner/operator Joshua. He is very knowledgeable about the area, and offers honest and helpful advice. His support staff is equally as friendly as are the hotel dogs. Another great part of staying in town instead of on the beach is that there are many inexpensive restaurants within walking distance. Food and beverage prices on the beach are significantly higher. I am not going to lie, it is a decent hike to the beach (3-8 miles depending on the part of the beach that you go to).We rented a car so that we could maximize our week in Tulum (We saw quite a few ruins and went snorkeling in Akumal and Yul-Ka). Of course there are taxis, and also bikes to rent in town. If you are a budget traveler, you will absolutely love Secret Garden!! Hands down the best place to stay in the town of Tulum!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2011

This is a beautiful little hotel - the rooms are simple but delightfully decorated. Josh was an absolute star and gave us loads of tips to make our visit more enjoyable (I totally recommend hiring bikes to cycle down to the beach and ruins) and helped us by making bookings on our behalf when we wanted to go to the Sian Kaan reserve, etc. The rooms also have a very useful amount of hanging and storage space for your clothes - something we didn't really get in many other places.

The only down-side is that breakfast isn't provided, and we didn't find anywhere convenient nearby to grab an early breakkie either - but if Josh could be persuaded to offer this in future then I reckon it would be a 10/10.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
5 of 5 stars Reviewed March 15, 2011

I could not have asked to have found a better place to stay at while in Tulum. Joshua and Mario are wonderful people, who go above and beyond to ensure you have a fantastic time while in Tulum. The garden is so beautiful and a great place to start your morning or wind down at the end of your day. Place is kept very clean and having the ability to cook was a huge plus.

  • Stayed March 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Franciscancisco, California, USA
1 review
5 of 5 stars Reviewed March 13, 2011

We grabbed a taxi from the ADO bus station. When we told the driver: "Secret Garden Hotel". He looked at us funny for a millisecond. We both (girlfriend and I) then looked at each other. "Okay, okay, Secret Garden - 20 Pesos", the driver told us. We knew the hotel is very close to the main street (Tulum Avenue), but was not 100% certain that it was within reasonable walking distance from the ADO bus station, especially given the two smallish luggage that we had to drag with us. A couple of swerves later: Secret Garden Hotel. We later learned that it was about a 5-minute walk from the hotel to the ADO bus station, and the terrain was friendly enough for you to drag your luggage with you.

Joshua greeted us immediately :) He was very friendly and showed us around the hotel, our room, introduced us to the two lovely dogs (sadly never got any of their names), and handed us a map of Tulum. We told him our initial plans that we got from tips from other travelers on the internet and gave us his thoughts. He also gave us some recommendations for places to dine around the town, and a few places where locals go (Tacoqueto - which was amazing, and a seafood restaurant which we didn't get a chance to try, not sure about the exact name but I remember it had something to do with the word Camel in Spanish: Camello).
We also got some recommendations of which part of the beaches we should check out from Joshua.
(One was a beach in the north closer to the ruins, which we forgot to stop by on the way back from visiting the ruins :( But we managed to relax at one of the restaurants on another stretch of the beach he recommended)
The room that we stayed in was room #4, we really liked the additional lounge area. The room was very spacious for both of us. Everything in the room and bathroom was very clean. We had no complaint whatsoever regarding the cleanliness of the bedding, and the towels provided. Our room was also equipped with an air-con which we did not use much other than before we went to bed for 1-2 hours. Wifi internet is available from the hotel, and the speed was very acceptable for regular browsing (not that it matters much to us, maybe for other travelers).

The girlfriend and I really enjoyed sitting outside in the garden and enjoy the late afternoon/evening breeze while looking at the pictures we took that day. Check the hotel's website for pictures of the garden area, it's really pretty and has plenty of shades even in a hot afternoon.

Walking to Tulum Ave. is not a problem at all from the hotel, as mentioned above, only a 5-minute walk to ADO bus station which is surrounded by the many gift shops, restaurants, and other shops (from mobile phone accessories, laundry, convenient stores, etc.). Best place to grab a taxi? None other than the ADO bus station. What about Colectivo (small vans that will take you to anywhere between Tulum and Playa Del Carmen - makes frequent stops to drop-off/pick-up other passengers)? Again, ADO bus station, this time across the street :D

Both of us are a big fan of the hot water available outside the office all-day long. Good for that late-night tea time before we go to bed.

Bottomline: Clean Hotel, Convenient Location, Very Reasonable Rates, Amazing Staff

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, B.C., Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2011

My husband and I spent the first week of February at the Secret Garden and everything was perfect! I had researched hotels in the area on tripadvisor and nobody had a bad thing to say about the Secret Garden, they were right! Joshua and Mario were fantastic and so helpful. When we arrived Joshua spent a few minutes going over the map of Tulum with us, making sure to point out all of his favorite places to go, his recommendations were perfect! The location was great, two blocks off the main road, which meant it was quiet at night but really close to lots of great restaurants, bars, shops and of course taco stands! A great location for exploring all the fun things to do in and around Tulum. It cost 45 pesos to take a cab to the most beautiful beach or we also heard from other travelers that the Weary Traveler Hostel had a bus that went down to the beach twice a day for cheaper. I liked staying up in the town as opposed to on the beach because there was more to do in the evening, and there were lots of places to get food and drinks on the beach during the day. We spent the first half of our vacation right on the beach further up the highway so staying in the town was perfect for us. The courtyard at the Secret Garden was awesome too, such a nice quiet shaded place to sit and have a beer after a day at the beach! I think the thing that made this hotel such a great value was Joshua's hospitality, he definitely made sure that everybody was taken care of and it made for such a perfect holiday! I hope we can return again!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Secret Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secret Garden Hotel

Address: Sagitario Poniente Street #54 | Downtown, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 67 B&Bs / Inns in Tulum
Price Range (Based on Average Rates): $
Hotel Class:3 star — Secret Garden Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
Secret Garden is located in Tulum, which is known for its unique archeological site and stunning caribbean beachside.Enveloped by Mayan atmosphere and only two blocks from the main downtown avenue, at Secret Garden you will find eight tastefully appointed rooms with unique and special touches that will make you feel at home away from home.All of this and more makes Secret Garden the perfect place for savvy travelers seeking to explore the natural and cultural wonders of Tulum and its surrounding areas at an affordable and comfortable location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, HostelWorld, Priceline and HostelBookers so you can book your Secret Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Secret Garden Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.