My girlfriend and I stayed 7 nights at El Pez in November, while doing a bit of exploration around the Yucatan peninsula.
El Pez proved to be the perfect place for us to stay. We were seeking some quiet time away from work and the set up & staff expertise at El Pez hit just the right spot. A limited number of well-appointed cabanas and rooms provides a very tranquil place to relax and enjoy the stunning view of the private beach. There was never any difficulty in findng a sunbed for the day and the hotel seems purpose-built for people trying to switch off. Quiet, wonderfully unobtrusive service (the staff always seem to be there just when you need them, and are great at reading when to just leave you be).
The rooms are beautifully well appointed ; beautiful furnishings and Molton Brown toiletries. The whole environment is incredibly calm and peaceful, only the sound of the waves outside.
The little things El Pez gets right also make a huge difference ; a thermos full of coffee on your doorstep each morning, the BEST breakfast which is tailored as you wish, bike hire and even recommendations of other restaurants, though El Pez has a restaurant itself. The staff are a huge belssing ; even before we left the UK, they had practically organised everything for us from hire cars, to trips to Si'an Kaan. They really cannot do enough for you. Wonderful people.
That's how El Pez is different : everything feels set up for YOU. Would strongly recommend this as a hideaway retreat to explore Tulum, which itself is beautiful but busier.
Beyond El Pez, for a massage the Shantala Spa in Tulum centre may not look much but is superb.
Only "drawback" is no gym but it would feel totally out of place both at El Pez and Tulum overall. There were some hardcore runners out running on the sand is 30 degrees celsius, but I'm mystified on why you'd want to when there is such a perfect place to relax! Leave your runnig shoes at home!
Overall, El Pez is a credit to the owners and management, would definitely revisit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 1, 2013
Wow! Thank you so much for the awesome review & amazing compliment! To say that everything feels like it is set up for YOU was wonderful to hear, as that is our goal at El Pez! As managers, we were so thrilled that you found the service "unobtrusive (the staff always seem to be there just when you need them, and are great at reading when to just leave you be)." We strive to make your vacation the most relaxing & enjoyable experience possible & we know that our staff is instrumental in achieving that. We hope that you are able to visit us again.
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Julia & Michael
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.