I stayed here for 5 days this past February with my girlfriend (now fiance!) and absolutely loved it.
The rooms are simple (no tv, etc) but very nice and comfortable and the location is incomparable -- some of the nicest beach in the world is literally right outside your door. We spent hours lounging on our balcony (complete with hammock) and also on the beach beds that the resort provided.
The staff was great. They brought breakfast to our balcony every morning and we enjoyed lingering over the fresh fruits and coffee. This has become a habit even after the trip. They also did an incredible job of keeping the beach clear of the seaweed which washes up over night.
Can't say enough about the overall experience.
The one tip we would give to folks staying here: think beyond the resort restaurants and eat in the town of Tulum. There are all sorts of cheap corner places that sell authentic food with homemade salsas for a buck a pop. You can walk around town in the evening and try several places and you'll eat better and cheaper than you would at the hotel. (To be clear, the food at the hotel is good, but it wasn't as flavorful or memorable as the local-run places in town.)
Note: the process of booking rooms could definitely be better as some of the negative reviews have pointed out, BUT it was absolutely worth it.
Also, regarding "value" I give the place 4 stars because it's not cheap. Nevertheless, I would highly recommend it.
- Nueva Vida De Ramiro Tulum

