Very nice hotel, the room was great with a nice jacuzzi. A lot of pools and lots of activities. My only complaint is the service.the recptionist was moody and in a hurry, the concierge staff was also very moody and with long faces. But the worst was ine of the waiters at the mexican restaurant, he was super rude And not helpful at all, also the hostess at the orange lunch buffet was rude told us to just sit at any table and when we did she told us we couldnt sit there in a very rude way. So overall service is very poor.
The food was ok, expected somethibg betteer from 5 star resort...
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- Also Known As:
- Grand Sunset Princess All Suites Resort And Spa
- Grand Sunset Princess All Hotel Playa Del Carmen
- Grand Sunset Princess Hotel
- Grand Sunset Princess Review
- Grand Sunset Princess Mexico
- Grand Sunset Princess Resort
- Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico