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Amazing!!! - Rosewood Mayakoba

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Rosewood Mayakoba: Traveler Reviews

5.0 of 5
Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
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Rosewood Mayakoba
509 traveler photos
Ranked #2 of 193 hotels in Playa del Carmen
5.0 of 5 stars 511 Reviews
Travelers' Choice award winner Travelers' Choice® 2013 Winner Luxury | Top | Best Service
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511 reviews from our community

Traveler rating
    439
    44
    15
    10
    3
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Families
129
 
Couples
301
 
Solo
6
 
Business
11
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Amazing!!!”
5 of 5 stars Reviewed November 20, 2012

Came here for a wedding and was blown away. Even the simplest rooms are suites with their own plunge pool, outdoor shower, rooftop deck. Service is on point. The resort is very spread out, and quiet. They rent bikes for free or will pick you up in a golf cart within minutes. Much of the natural landscape has been preserved, so you'll see lizards sunning outside your door and hear/see birds of all kinds. There are waterways with boats around the resort. The spa is another treat and the sauna, steam room, etc can be used by any guest without booking a service. The massage, though, was one of the best I have ever gotten. The restaurants are very pricey, FYI, but lucky for us, the wedding festivities included most of our dinners and drinks. This resort is really about as good as it can get!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask VeveK about Rosewood Mayakoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Arkansas, United States
1 review
“WE LOVE ROSEWOOD!”
5 of 5 stars Reviewed November 15, 2012

my husband and I came here on our honeymoon a few weeks ago! we were blown away! the staff that greet you upon arrival were super friendly and came with complimentary drinks as we checked in! the ambiance is truly breathtaking and we had just made it to the front lobby! we get to our suite and got even more excited! we got the deluxe lagoon suite and were so happy with it! it was incredibly spacious (especially for being one of the cheaper suites available).

THE STAFF: probably one of our favorite parts about the resort. we were constantly getting pleasantly greeted by the entire staff of the Rosewood. The staff (from sweet cleaning ladies to the waiters) all seemed like they truly enjoyed their jobs! We loved all the friendly smiles that met us throughout the day!

It was really hard to leave this wonderful place! :) thank you to Missy at Beach Bum Vacation! Her email address is missy@beachbumvacation.com if you need a great travel agent!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maura G about Rosewood Mayakoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graeme d, General Manager at Rosewood Mayakoba, responded to this review
November 20, 2012
Hello Maura G. congratulations on your wedding and wishing you both a lifetime of joy together. So glad that you chose us to enjoy your honeymoon and to hear how much you love Rosewood Mayakoba. Truly makes us all proud that we continue to create fabulous experiences such as yours and really a privilege for me to have such a phenominal team that all work together to create these wonderful memories for you and all of our guests. Hope to see you back for anniversaries and any vacation where you want the very best! Thank you so much again for your comments and feedback..
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very impressed”
5 of 5 stars Reviewed November 12, 2012

Stayed for three nights in a beachfront suite. Room was great and everything we had thought it would be. The service and friendliness of every single staff member was amazing. We have stayed at lots of nice properties but this place had the perfect combination of everything. On our second night we were upgraded from our beachfront suite to the presidential suite. We did not ask or request but we were blown away. The only negative was the place was so nice that we didn't want to leave and will be hard to go back to the amazing suite we originally booked when we return..

Room Tip: Definitely stay in a beachfront suite if you can afford to. Amazing. Rooms 615 and 616 are the mos...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jmayers2012 about Rosewood Mayakoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
2 reviews
4 helpful votes 4 helpful votes
“Unbelievably good....”
5 of 5 stars Reviewed November 11, 2012

The service, food and amenities at this hotel are top notch. I can't wait to go back....

Get a bike and look around the property. The beaches are so beautiful. The spa is heaven. As were the margaritas....Probably one of the best vacations I have ever had. I want to have my wedding there....

Room Tip: We had a slight issue with the ac temp fluctuating, but was overall amazing!
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Ellen G about Rosewood Mayakoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Excellent - just one suggestion”
4 of 5 stars Reviewed November 9, 2012

Excellent resort and our one suggestion to make it even better. For families it would be an important improvement to add an interior connecting door between some of the Beachfront Suites. Currently none of them connect so parents have to go outside to get to the kids' room. It would feel safer to have an interior connecting door.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
Ask Jean_Bird123 about Rosewood Mayakoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
graeme d, General Manager at Rosewood Mayakoba, responded to this review
November 12, 2012
Hello Jean. Thank you very much for your kind feedback. so glad to know that you enjoyed your experience overall. I appreciate your comments regarding connecting suites on the beachfront. We have just completed last month constructing 18 additional connecting suites in the lagoon area and we also have all of our beachside suites connecting for families as well as our beachfront presidential suite connecting for additional bedrooms. We offer a tremendous availability for connecting suites throughout the resort for families.. Understanding that our beachfront suites do not connect, we do offer excellent alternatives in the beach area and lagoon. Great suggestion for us Jean to review and work on creating more connecting on the beach front for the future.. Look forward to having you all return soon and let me know when you are coming so I can update you on your suggestion....Warm Regards..Graeme Davis Managing Director..
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Additional Information about Rosewood Mayakoba

Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Hotel
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotels in Playa del Carmen
#2 On the Beach Hotels in Playa del Carmen
#2 Top resorts Hotels in Playa del Carmen
#12 Family Hotels in Playa del Carmen
#14 Romantic Hotels in Playa del Carmen
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen. ... more   less 
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Rosewood Mayakoba
Ctra. Federal Cancun
Playa del Carmen 77710
Mexico
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