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“WARNING - construction works nearby” 1 of 5 stars
Review of Riviera Maya Suites

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Riviera Maya Suites
3.0 of 5 Small Hotel   |   Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico   |  
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Hotel website
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Hotel amenities
Offers & Announcements
Free breakfast with your stay
Certificate of Excellence 2014
Warsaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“WARNING - construction works nearby”
1 of 5 stars Reviewed December 17, 2013

It is not review of the place.
It is warning that construction work are undergoing nearby from early morning to the evening. Bungalows have soft roof so they are not noise resistant. We really feel like we have been staying on construction site.

Stayed December 2013, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review, December 29, 2013
Dear Guest,

thank you very much for your comment.
We apologize that there was the construction at the neighours Hotel during your stay.
We hope that even the noise you were able to enjoy your stay at Riviera Maya Suites,
since our team does all the best to guarantee our guest a pleasant stay.
For the moment the construction has been finished in case a future guest is asking for.

We wish you a great start to 2014!

With kind regards,

The Riviera Maya Rentals Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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toronto canada
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 4, 2013

Third time staying here and still highly recommended. Simona and her staff have consistently provided one of the best places to stay in Playa. Often tempted to stay at one of the newer glitzier places, but will choose Riviera Maya over any of them. Had some noisy partiers by the pool for a couple of nights which security could have toned down a bit after a certain time (perhaps 11pm or 12 am would be appropriate), but then again, it's a lot worse elsewhere.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2013

This is the 6th time we have stayed at Riviera Maya Suites and as ialways, our stay was perfect. The condo units are spacious, spotlessly clean, well decorated and fully equipped. We had 2 three bedroom apartments with 8 adults and 3 children. Each bedroom has a large, private, tiled bathroom with a huge walk in shower. An in-suite clothes washer & dryer allows you to reduce the amount of luggage you have to haul no matter how long your stay. The RMS staff is courteous, attentive and professional. Security is good and the neighborhood, between 1st and 5th Ave. Norte, is very safe, fun and friendly. Each unit is equipped with a valuables safe. There is no need for a car as you can walk most places and taxi's are $50MX for most destinations. A key benefit of RMS is the complementary use of the beach club facilities at the neighboring Las Palapas Hotel. The weekly rate is very reasonable, especially during mid and low seasons (i.e. not Christmas or Easter).

Room Tip: Save a few Pesos and book your condo on the 1st or 2nd floor. The garden trees have grown tall enoug...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 26, 2013 via mobile

I have stayed at multiple hotels and condos in Playa for years now and this was the first I had heard of this condo-style location. I was thrilled with the location, the amenities, the price and the cleanliness of this place. I will always check for availability here first on my future trips to Playa. We used the pool a few times, but the "jungle-style" pathway to the shared beach with Las Palapas is very cool....and the beach is great. This location is a little north of all the action but an easy walk down 5th ave to everything you could want to see. I liked how quiet it was....which is tough to find with any lodging on 1st, 5th or 10th aves. Truly the best of both worlds here. The 3 bedroom, 3 bath unit is HUGE with a large area for socializing or eating together as a group...and the terrace is wonderful. If you have never stayed in Playa before, you will not be sorry if you book here. One tip: when arriving to this hotel for the first time, many cabs are not familiar with this location, so you will want to tell them to take you to where 1st ave dead ends into 32nd street.

Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review, October 6, 2013
Dear Guest,

It's great to read that you had a lovely time at our Riviera Maya Suites and thanks a lot for your recomendation to other guests.
Also the note for future guest to explain well our location to the taxi drivers is importent, since we moved last december to our new front desk office, now on street 32nd north with 1 Avenue!

We hope to welcome you again in the near future!

With kind regards,

The Riviera Maya Rentals Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevierville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 3, 2013

I had never heard of this resort before and I don't understand why! It's all-inclusive and BEAUTIFUL!! They had a great staff, the rooms were well decorated and comfortable. They had one of the largest bathrooms I've ever seen in a hotel, which is important to our family. The swim-up bar had fantastic service. Beautiful pools, a lagoon, and various water activities included. We also had a hammock on our balcony which was heaven! I really loved this resort!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review, October 6, 2013
Thank you Denise, I think this comment does not belong to our listing, since we are not an all inclusive Hotel.

With kind regards,

The Riviera Maya Rentals Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

After a hectic fall into winter, we spent a week in Playa del Carmen at the Riviera Maya Condo Hotel. Our third floor suite was reasonable and fantastic. Every amenity and immaculate. The free breakfasts were a treat on the beach as well as Imprevist, a restaurant that was superb on all levels. We had 2 sumptuous dinners there as well. On this trip, we did nothing but swim, stroll, eat and rest. Our hotel was our anchor and this coming winter we are doing El Taj.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, NB
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 7, 2013

We stayed a full week with two other couples and thoroughly enjoyed it. Excellent location two steps away from Quinta Avenida and the more quiet end of it. Very spacious, ultra clean with friendly services. We are a very short walk from the beach through Las Palapas Resort which we have beach and beach club access in a tropical setting. Beautiful beach and lots of shade under mature plam trees.
We enjoyed the three bedroom penthouse and roof top terrace.Would return without hesitation!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riviera Maya Suites

Address: Av 34 Norte S/N entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Spa Airport Transportation
Hotel Style:
Ranked #4 of 138 B&Bs / Inns in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 16
Official Description (provided by the hotel):
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by the owners of the well known Hotel Las Palapas, pioneers at Playa del Carmen. The apartments are fully equipped with high quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience at the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Ccoral Rreef, yachting on Caribbean Sea, amazing sport fishing, and many others.Also, as Riviera Maya Suites guest, you will enjoy access to the private beach club, and all the facilities of the famous Hotel Las Palapas, the perfect place to laid back and enjoy the sun, the ocean breeze trough palm trees, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México.The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi basement to the three apartment floors.The roof has been designed as a solarium, from there and particularly from the third floor penthouses you can enjoy a spectacular view of the turquoise Caribbean Sea.The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and extra bed. There is a large living and dining room and nice balcony with chairs, table and hammocks. ... more   less 
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen, Mexico

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