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“Best place to stay in PLaya Del Carmen” 5 of 5 stars
Review of El Taj Oceanfront & Beachside Condos Hotel

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El Taj Oceanfront & Beachside Condos Hotel
4.5 of 5 Hotel   |   1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico   |  
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Hotel amenities
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Up to 35% off
Ranked #14 of 200 Hotels in Playa del Carmen
Certificate of Excellence 2014
Montreal, Quebec, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Best place to stay in PLaya Del Carmen”
5 of 5 stars Reviewed April 8, 2013

I was there over a year ago but not a day goes by that I don't think about the El Taj. From the moment we got out of the Taxi we were treated like royalty.

We booked out trip online after some friends suggested this place to us, when we first arrived we were checked into the smallest Condo on site, which was very nice but just not what we had expected after seeing the photos that our friends showed us. I called the front desk and the manager told me that he could change the room but we would have to wait one day. Fair enough I'm on vacation and want to get to the beach.

We did not have a chance to get our bags unpacked before the bell hop showed up with a cold bottle of champagne appologizing for the situation. We poped the bottle had a sip, another knock at the door, it was the manager telling us we could move right away. We moved down a couple of units and we were thrilled by the upgrade.

This place was 5 star all the way situated right on the beach with access to a great beach club serving fresh food and refreshing libations all day long. Caution to those who like to indulge its gets expensive quick our first day on the beach our bar tab was nearly 200$. Considering we had a fully stoked bar in our condo that cost us half of that at the duty free we opted to drink in the pool the rest of the week where we could make our own drinks.

You can hire your own chef that will go out and do your groceries and come in and cook for you in the state of the art kitchens that from what I could tell all the condos have, we did not do this but we cooked up great meals ourselves most nights. We go out to dinner quite a bit when we are not on vacation so we opted to relax and cook great meals ourselves. There are two big grocery sores a short cab ride away, The Mega and Walmart, both offering great fresh fish and produce. When we opted to go out 5th avenue was a block away and I don't have to explain the endless options you have there.

I could go on and on about the El Taj but it would not do it justice, my next trip back to Playa will surely be there i highly reccomend this place to all travellers.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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998 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
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English first
Los Angeles, California, United States
1 review
5 of 5 stars Reviewed April 7, 2013

I stayed at this hotel for a wedding and had such a fun and relaxing time! The rooms are big and clean and gorgeously decorated with a beautiful view of the ocean. The staff was very friendly and accommodating. I would defiantly recommend staying at the hotel!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tustin, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

We just returned from a week at El Taj Oceanfront. We stayed in one of the premium penthouse, 3 bed, 3 bath condos. It was absolutely ideal for our stay in Playa del Carmen. The hotel itself sits on a private stretch of beach and is just off of popular 5th avenue (main shopping/restaurant area). The location is ideal: shady, upscale quiet street, on the beach and all dining/shopping/bars are within walking distance. Even the major grocery stores are within a short walk. Parking is underneath the main offices and convenient.

The condo itself is well-appointed, spacious, private and relaxing. In fact, it is BETTER IN PERSON THAN IN PHOTOS. We have 2 active children and we need space for them. Quality kitchen with everything one could need. Staff was extremely helpful. Our unit had a washer and dryer which proved invaluable after hot, sticky, dusty days exploring Mayan ruins, Xcaret, etc. The penthouse also has a private terrace with outdoor kitchen, lounge area and private hot tub. The views are spectacular, looking out over the pier, white sandy beaches, turquoise, crystal water and the Island of Cozumel just 4 miles off the coast. Complimentary breakfast at one of two of their restaurants was delicious and satisfying. We did not make use of the hotel restaurants for other meals nor for room service but were pleased that the option was available to us.

Honestly, I would have to work at finding a flaw in service, location or amenities. I suppose the only negative I could find is that the pool is a bit on the cool side. Not much of a negative in a hot, tropical climate.

P.S. I am giving children activities an average rating simply because there are not in hotel activities for kids. They do have babysitting services available. We never make use of those activities for our kids anyway. The kids either play in the pool/beach/room or come on our excursions. And, there are plenty of things to do for kids and families in and around Playa del Carmen. (I highly recommend Xcaret for families! What a treasure!) We had no problem keeping the kids busy.

We will definitely return. It was a perfect vacation. Thank you, El Taj!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dryden, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 5, 2013

We have been to El Taj twice now and it is a great palce to stay. The staff are always very helpful and the pool and grounds are awesome! My family loved the pool on the beachside, it was always so warm and lovely and never crowded at all. We are surprised that you do not hear the noise from 5th Ave given the close proximity but we were never disturbed by the music. The only noise we heard was from people in the condo above us, unfortunately the last three nights of our stay were disturbed by a group of girls who were there for a wedding in the condo above us and were quite loud and not considerate of the people in the condo below them. Other than that we had a wonderful vacation and will be returning.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Calgary, Canada
Top Contributor
123 reviews 123 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 4, 2013

El Taj is really two properties: Oceanfront and Beachside. Oceanside is right on the beach. And Beachside is a block away. So, if you want a view of beach, book for Oceanside. We booked for Oceanside in room 324 with a partial view of the ocean and private hot tub. The condo was very lovely with a fullly equipped kitchen. Paula keep our rooms clean and free from the sand we dragged in. Lots of beach chairs available. You can use the Gym for free (about 2 blocks away on another of the CondoHotel property). The is a Beach Club restaurant - okay food, but nothing spectular. Free breakfast at either beach club or Imprevist. We preferred Imprevist. But it's a small restaurant so you should get there early - before 9am. The location of this hotel is great since it's only 1.5 blocks from 5 ave (shopping) but far enough away from the noise.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kandahar, Afghanistan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2013

The hotel has an excellent location, with a beach front and a block away from the 5th Avenue. Even though it is close to the clubs we were not disturbed at all by the loud music. The hotel has two restaurants where you can have your complimentary breakfast, the Indigo beach club and the Imprevist. I recommend both but in my opinion the Imprevist was better. The staff was helpful at all times! We will definately return to this hotel in the future!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013

Its our 7th time staying at one of Jack Perlman's hotels. Our second time at El Taj in Feb 2013 and it did not disappoint. Great service every time, great location, best beach club and nicest rooms. I've been to Playa Del Carmen probably 10 times in the past 10 years and El Taj can't be beat. Jack, if you recall, I met you when you were building Sacbe and I saw you at the beach club in February. Thanks for making Playa such a great place. We'll be back again next year!

Room Tip: Pick a room on the North side to keep noise down from nearby clubs. Not bad in any room, just a lit...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Playa del Carmen
#5 Business Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#13 Romantic Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — El Taj Oceanfront & Beachside Condos Hotel 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
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Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Riviera Maya/Playa Del Carmen, Mexico

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