I really can't say enough about the hotel/condos and Playa. I am a research freak when it comes to vacations and am surprised by any negative comments on this resort. The decor, staff, location, etc etc....can't be beat. We stayed on the Beachside (which is really like 20 extra steps to the sand) had the beautiful pool to ourselves, and the rooftop terrace is exceptional (though we only used the jucuzzi a couple times, if we were w/ a group of friends it would have been used more.) There was no sales pitch and the concierge guys Miguel and William were there if you needed them. We were getting in late so e-mailed ahead asking for some grocery staples for the kids. Our fridge was stocked w/ all we asked for for a small service charge,,,Awesome!
The owner of the Indigo(Franchesco) was friendly and open to suggestions. The staff there, shout out to KIKI (who helped me w/ my spanish :)) and Crispen who took care of my boys and husband at breakfast every morning w/ a huge smile and hug and would have chairs on the beach ready for us. We felt truly cared for and special.....we were all terribly sad when we had to leave for our next week down the road at an all-inclusive...yuck! Make sure you try the Mediterainian style restaurant for breakfast a block back (sister hotel) delicious and live music! Also...massages on the beach for 70 mins at $18 us! Where else (besides Thailand) can you get that? My 7 & 9 yr old boys loved that! I could go on forever about this place....I'll leave it at, I want to buy a condo!Lastly...the hotel was showing full when I tried to book so I went through an owner Laura Leli Carmine (she owns several units but also helps to book for the hotel) she was amazing!! found us a unit at a great price and answered all my many e-mails, and even a phone call. Thank you Laura!