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All 193 Playa del Carmen hotels

The Royal Haciendas: Traveler Reviews

4.0 of 5
Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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Ranked #15 of 193 hotels in Playa del Carmen
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909 reviews from our community

Traveler rating
    636
    201
    49
    12
    11
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Families
395
 
Couples
307
 
Solo
10
 
Business
0
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Visalia, California
1 review
“Beautiful Resort”
5 of 5 stars Reviewed January 4, 2013

This resort is one of the most well kept and well located resorts in the area. The personnel are very accommodating and consider every convenience. The location is prime with one of the most clean beaches and brilliant colored water. The resort is close enough to Playa de Carmen to make it there in 15 minutes, but far enough you aren't bothered by the comercialism.
My only gripe this year is the wireless in the rooms - it is not optimal by any means.

Room Tip: If the ocean waves don't bother you, and you can afford it, the beach front is the way to go.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Vazquez4 about The Royal Haciendas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southlake
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great resort + golf course.”
5 of 5 stars Reviewed January 2, 2013

I found out when I got there about the Nick Price golf course right at the entrance of the Hacienda hotel. The cost was $94 for the Monday tournament. If you play golf on another day, you can play for $94 after 1PM or around $150 in the morning. You can rent Ping knock offs (fake Pings) for free at the Scuba shop or rent Callaway's for around $40.
I'm from Texas and have been to Playa del Carmen at least 5 times and Cancun probably 4 times. There were 4 adults in our group. We thought it was one of the classiest places we've stayed in the Mayan Riviera. It was not crowded at the beach or at the restaurants and the food at the restaurants was all good. The buffet at night was great. It was a short walk to the beautiful beach. I met a lot of Americans who had bought time share weeks. Most every one that had time shares there told me they bought more weeks. Several had 3 weeks. We don't own one there but if I were to buy one, I would buy at Royal Hacienda. Every room has a view of the ocean. The Spa was very nice - you get the Excercise room along with the hot tub, Steam room and Sauna for $38 for a week or $8/day.

Room Tip: All the rooms were great. Stay next to the lobby for access to free coffee in the morning.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Charles w about The Royal Haciendas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
1 review
2 helpful votes 2 helpful votes
“great time at Royal Haciendas”
5 of 5 stars Reviewed December 31, 2012

we traveled with our 3 daughters and my parents. It was excellent in every way. very clean, comfortable, and luxurious. we are not owners, but were treated the same, with excellence. we also dived again with Dive Balam, Marcos does an excellent job.

I would highly recommend this place. Rates right up there with the Marriotts we've been to in the Hawain islands.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask mickeymouse4050 about The Royal Haciendas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Beautiful Resort”
5 of 5 stars Reviewed December 31, 2012

This beautiful resort is close enough to Playa del Carmen for us to take advantage of all that city offers but far enough away that the resort's beaches are uncrowned. Our 2 bedroom, 2 bathroom villa with a full kitchen is spacious and does not feel cramped when our family of 5 adults are all inside. There are plenty of diverse activities available at e resort, as well as 2 enormous infinity pools overlooking the white sand beach. Two separate kiddie pools, as well as dedicated lap pools assure that everyone can engage in their favorite water activities. The reef is mere steps away for snorkel ears. We never had a problem getting a seat in one of the 4 on-site restaurants. The rooms and grounds are immaculately maintained. Our villa was thoroughly cleaned daily, Our personal concierge was available to help us plan our vacation as needed.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask tls20854 about The Royal Haciendas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Gorgeous!”
5 of 5 stars Reviewed December 31, 2012

This was our first time here as owners. We love it! The view from our balcony is spectacular. The grounds are immaculate. The white sand beach is beautiful. Pack water shoes for the ocean - some coral-rock throughout this area of the Riviera Maya. The rooms are spacious with a lovely great room/kitchen and lots of storage drawers and closets. VERY comfortably fits 6 adults. My only minor criticism is that they have just begun the all-inclusive option and need to work a few kinks out. That said, the pool restaurants and Los Murales are still fantastic and NOT your standard A.I. fare. Our favorite moments included swim up bar, awesome seafood ceviche, beach volleyball and balcony jacuzzi. Love this place!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Additional Information about The Royal Haciendas

Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
The Royal Haciendas Hotel
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas Riviera Maya/Playa Del Carmen, Mexico
Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Playa del Carmen
#11 Luxury Hotels in Playa del Carmen
#14 On the Beach Hotels in Playa del Carmen
#50 Romantic Hotels in Playa del Carmen
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Spacious and comfortable, the tastefully decorated and fully furnished two-bedroom, two-bathroom villas sleep up to six people and offer 1,613.07 square feet of living space for you and your family (Flexivilla 1,332.46 ft2 and Terrace & Balcony 280.61 ft2). ... more   less 
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