Our family of 4 (2 sons ages 19 & 15) stayed for a couple of nights before heading to meet friends in Cancun. My hubby really wanted me to see Playa and I found this hotel through Tripadvisor. I was (as usual) not disappointed by following the reviews and choosing to stay at Hotel Cielo! The staff was welcoming (I wish I could remember the lady's name and young man with her) and they were accomodating to our needs from activity and dining recommendations to a forgotten hair dryer. The place is beautifully decorated in authentic Mexican style and the location couldn't be better. I am typically one to insist on beachfront hotel, but was so glad we chose to do something a little different. The hotel was literally steps away and actually I liked it was " just off the beaten path". The room was immaculate, great condition, fresh towels everyday. They offer towels to take to the beach, and provide unique soaps, shampoo and best aloe I've ever used in my life! And the view....awesome! The food in restaurant was excellent. They offer 50% breakfast for their guests and 10% off of lunch and dinners. Read in previous post they had best hamburgers...(I thought...seriously? A hamburger in Mexico??), but we had one as a late night snack and holy cow!! They were so good! I recommend this hotel to anyone looking for a boutique style, warm and friendly, perfectly located place to vacation! When we return to Playa, we will absolutely stay at Hotel Cielo! Gracias por todo, Hotel Cielo!