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“Great Stay for a night” 5 of 5 stars
Review of Holiday Inn Express Playacar Riviera Maya

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Holiday Inn Express Playacar Riviera Maya
3.0 of 5 Hotel   |   Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77713, Mexico   |  
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Ranked #113 of 198 hotels in Playa del Carmen
Colorado
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
53 helpful votes 53 helpful votes
“Great Stay for a night”
5 of 5 stars Reviewed December 17, 2012

We were to start our vacation at a resort just south of Playa del Carmen on the 3rd of Dec., 2012 but flight came in late so we came a day earlier and stayed at the Holiday Inn Express. The front desk was extremely nice, he called and got us pizza from take out, told us about the breakfast in the morning and we were all set. The room was very clean and the bed was one of the best we have had in this area. We did have a problem with our shower as the water was just a trickle but the maintenance guys came and worked on it and had it working within an hour. The breakfast the next morning was very good, fruit, eggs, cereal, and a mexican dish which was really good. We had coffee out by the pool which was very nice and the workout room looked really nice. We didn't use the pool or work out room but all seemed up to par. I would stay here again and probably will as this flight seems to be what we now have to take. Great place

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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207 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Walsall, West Midlands
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 9, 2012

We enedup up here for one night because of a misssed flight: the staff were helpful and friendly, and the room comfortable. There's no bar or restaurant, but you can order in takeaway food, or the town is a short taxi ride (I'd guess about 15-20 min walk) away, and for the price the place is fine- spotlessly clean, confortable bed, working aircon.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, TX
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 28, 2012

We booked this hotel with our HolidayInn points to save money. The hotel isn't exactly by the beach so you will need to take a 15 mins walk to the town center. The walk itself can be boring and dark but it is rather safe. The breakfast was ok but we appreciate saving a bit of money instead of going out for tourist food. The room is really clean, spacious and comfortable. The staffs are friendly and we were rather happy with the place despite the walk.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2012

I spent a week here in April 2012, celebrating a BIG birthday. The hotel was good; clean, spacious & cooling rooms after a day in the hot Mexican sun. A small but perfect swimming pool to cool off in or lounge around in the day and a great American/Mexican breakfast to set you up for the day.

Away from the bustle of the main streets of this city, but not too far, everything you want and need is within walking distance, it's a great location to retreat from the vendors and other tourists.

The real beauty of this little gem, though, has to be the staff. Everyone was so friendly and helpful. In particular, the Receptionist, who's name I can't recall but he was there every day of our 7 day stay, keeping his guests happy. Also the lovely concierge, a beautiful local lady who helped us arrange tickets for a gig on my big day and bought me a Mayan gift when she learned it was my birthday. And the Maintenance team were superstars.

Some folks want the luxury of an all inclusive resort when visiting Mexico. If you don't need that security blanket and are looking for a good base from which to explore the area, experience the locals and experience a warm, friendly service, this is for you. Oh and they have free WIFI too...

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver, BC
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 12, 2012

We booked this hotel based on price, but were pleasantly surprised with what we saw when we arrived. The lobby is very nice, with a sitting area looking out onto a very attractive (small) pool and deck. The staff were friendly and helpful, which is important, and we learned there was a breakfast buffet included. The breakfast was tasty and there was a small, but good selection. The room was spacious and very clean, with all the basics. Very nice. Location was pretty good except for the fact that the taxi drivers charge you 70 pesos ($6) for a 4 minute trip into town which I think is a tourist rip-off - locals pay a lot less for taxis in Riviera Maya (If you like to walk, I would definitely say it's walking distance, but it does get very hot weather-wise, so...). There is a shuttle but the schedule is limited, so check it out before you plan your day. Overall, I would highly recommend this place for people travelling on a budget, but who won't sacrifice clean.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2012

All I can say is we had a great time and the service was terrific......very clean and the staff are great! The staff make or break any vacation for me......and theirs are second to none!! We will be back....

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 2, 2012

This place fits the 4 c's perfectly. Cheap, clean, comfy and convenient. I could not ask for more with the rate I paid. The room is without frills, just beds, 1 chair, a desk and a TV just like in the pictures. It was quiet but I think that was more due to the place being half empty. No fridge but frankly there would not be much room for one. Counter space is minimal around the sink. I drank the water and did not get sick. The crib for my baby was fine. It had only a shower so no bathtub to wash a baby (but a big enough shower that we showered with him).

A good stop if your flights don't quite match your resort reservation as in my case. Also not a bad spot to be in if you want to be in PDC and you have a car.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Playacar Riviera Maya

Also Known As:
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Express Playacar Riviera Maya Hotel
Express Playa Del Carmen
Express Playacar Riviera Maya
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Holiday Inn Express Playacar Riviera Maya Playa Del Carmen, Mexico
Address: Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77713, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#58 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Playacar Riviera Maya 3*
Official Description (provided by the hotel):
Conveniently located only 5 blocks away from our beach club, this award winning three-star hotel caters to the value-oriented traveler who is looking for excellent accommodations and price. Our European Plan allows you to get your full American breakfast in the morning and spend the rest of your day in excursions. Our hotel is located only 5 minutes from Xcaret and Delphinus with shuttle service available. At the end of your day relax in our swimming pool amid beautiful surroundings. ... more   less 
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