and overbooked. I had booked the hotel for 8 nights. When I arrived they didn´t know about my booking. After some phone calls the lady at the front desk found out that I had been moved to a different hotel. She came up with some stupid story of malfunctioning showers in my room, while other guests where checking in.
They moved me to a very noisy and cheaper hotel right on 5th Avenue (xtudio). After I complained yet again, they showed me a hotel room at Aqualuna right next to the front desk. I was rather underwhelmed: small room, very basic, little privacy next to the front desk. In my search for a better accommodation I looked at some more hotels and definitely wouldn´t recommend the Aqualuna. I think it´s highly overrated. There are nicer and quieter hotels in the vicinity in a similar price range (take a look a LunaSol).
Moving me to a cheaper hotel right on 5th Avenue was an absolute no go.