My husband and I stayed three nights in this hotel and upgraded ourselves to the upper suite which was really unique. the room was huge but nevertheless warm and homey.. Service was great starting from the receptionsts and ending with the cleaning staff which was really awesome. the location of the hotel is great and despite the fact that it is not far from the noisy fifth avenue Coco Bongo it is very quite. The coffee spot next to the computer in the garden is really homey and gives the sense that the visitors are really wanted here. I utterely recommend this hotel for its location and wonderful employees.