I don't know where to start, everything from the moment we stepped out of the taxi to the second we drove away was wonderful ! I honestly don't know what people expect from a hotel if they can complain about this place. Me and my mum stayed for 2 weeks from the 11.8.13 to 25.8.13, it was a gift for my 21st birthday and it was a holiday to remember. The hotel is spotless, the rooms cleaned daily and the cleaners left lovely origami towels and they even do turn down service at night, leaving a light on for you to come back too. The pool area is also impeccably clean and this is maintained throughout the day with cleaners scooping the pool out, and washing the floor several times. The sunbeds are lovely and comfy all in brilliant condition, the ones in the pool are fab to lay on if it gets too hot in the sun. There are 2 lovely pools, both are the same depth all over with the main one having a pool bar area. There are also sunbeds on the beach which is a stones throw from the pool, these are a little older but still clean and readily available. We never struggled to get 2 beds together even if we came in the afternoon after a trip out. The waitress service around the beach and pool area is wonderful, we went to the bar once during our whole holiday. A young girl called Suemi served us thoughout our stay she's lovely and remembered what we liked to drink. The food they serve in the buffet restaurant over all three meals is outstanding! There is everything from lobster to sirloin steak to fresh pasta and pizza to ice cream and fresh donuts to fresh fruit and yoghurt, I could go on and on. Put is this way my mum gained a stone in weight during our holiday !! The restaurant again was spotless and the service was great, we loved our waiter Robert. Aswell as the main buffet restaurant there are 6 other speciality restaurants all from different countries across the globe we particularly loved Chillies the steak house and the Brazilian with the cinnamon roasted pineapple....mmmm... The variety of drinks on offer both alcoholic and non, was astounding, every day and night they had a special cocktail you could sample. The waitress service at night was again great, you never have to step near a bar if you choose not too. Santos the waiter was lovely, with his infectious laugh and upbeat mood he always made you smile. The entertainment staff are crazy, in a good way, they work from 10am till 11pm everyday, organising daytime activities from beach football to yoga to rifle shooting to aqua aerobics. And then at night they start again with a mini disco, casino games and then introducing shows. Over the 14 nights we stayed not once was there a similar show, every night there was a different act, we saw micheal Jackson, a magician, broadway night and grease plus loads more. They were all fantastic! A big mention to Ricky, Angie, Ruddy, Panda, Gizell, Diago, Raffa, and Jolly ( who sadly left on our final weekend to carry on her studies) they were a fantastic team who dedicated their life to the hotel guests. I could go on and on about this hotel, I have so much I would love to share but I don't want to spoil every surprise if you go and pay this amazing place a visit. We have no complaints at all about our 2 week stay, they only 2 tiny points of improvement I can find, and this is being picky, is some of the tables is the restaurant are a bit too close and they could use some new beach umbrellas in the near future, But they are the only 2 suggestions We have. All I can say is you won't believe it until you see it!!! Wonderful, fantastic, amazing, brilliant..... Get us back there We miss it already !!!!!!
We had room 2132 which was facing away from the courtyard but was lovely and quite with lovely views...
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