My husband and I stayed here 30th May - 11th June, the first few days we experienced hurricane Barbara,but the rest of our trip was amazing. Our room was very spacious and overlooked the court yard and was no extra charge. The food was fabulous and the Al La Carte Restaurants were excellent. The staff were very friendly and worked extremely hard to ensure the perfect stay. The beach is perfection with golden sands, clear waters and waiter service with ice cold drinks.
My only gripe, is the pool bar - would be happier if this was not in the main pool as some guests were in there all day drinking without bathroom breaks ! We both prefer the pool but tended to go to the sea more for this reason. We would and have recommended this hotel to family and friends.
There were also people who were upgraded for free from the closed while refurbished Yucatan - this was not a problem for us but some did lack the dress code at dinner ; ie short shorts and no collar or sleeves in the restaurant.
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- Also Known As:
- Riu Palace Riviera Maya Hotel Playa Del Carmen
- Riu Riviera Maya
- Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico