Just returned from a 2 week stay with another couple who had never stayed in a Riu.
We had intended staying at the Mexico, where we had a fantastic holiday a few years ago, but couldn't due to the refurbishment (more of this below). We were not disappointed with the Riviera Maya, the staff were fantastic especially Tiziana Deon (one of the Managers) who was always on hand to deal with any issues. The Bar Captains Lester & David together with Maideley one of the servers were extremely good. The food was excellent, we only ate in the buffet. The hotel was kept extremely well, although it is beginning to show its age. The room was a little smaller than we have experienced, and the shower is in the bath which was very slippery. Our room overlooked the entertainment area which didn't bother us.The hotel was full and sunbeds by the pool were at a premium, although available on the beach. The sea was quite rough at times, and there wasn't much jet ski or paragliding in evidence.
The entertainment staff worked extremely hard, but I have to say the evening entertainment was quite poor. The couple we went with are seasoned Carribean visitors and were very impressed with the hotel.
We visited the Mexico which has undergone a very contemporary refurbishment. The grand staircase, much loved by brides, has gone to be replaced by a chrome one, which together with the rear facade made me think it was a shopping mall. the improvements such as the outside pool area and seating were interesting. On the whole we were glad we stayed at the Riviera Maya
- Also Known As:
- Riu Palace Riviera Maya Hotel Playa Del Carmen
- Riu Palace Riviera Maya
- Riu Palace Riviera Maya Hotel
- Riu Riviera Maya
- Riu Palace Riviera
- Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Amex, Hotels.com, Caribbean Online Mgt Corp., Travelocity, Tingo, Priceline and Cheap Tickets so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.