I was recently at the hotel with a congress and the service was AWFUL! long long waits in the restuarants, mediocre food and generally poor service.
Long long waits for buses to and from beach and not enough beach service - long , long waits for waiters to arrive. Spa treatments were minimal at best - have your massage and leave - no extra touches.
Really dissapointing as Fairmonts generally have a reputation for excellent service .
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- Also Known As:
- Fairmont Mayakoba Hotel Playa Del Carmen
- Fairmont Hotel Playa Del Carmen
- Fairmont Playa Del Carmen
- Playa Del Carmen Fairmont
- Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico