My husband and I spent 5 nights in Playa del Carmen at the Acanto. We really enjoyed our time there. First of all, the location could not have been better. It is really close to all the action of 5th avenue, yet the hotel is very peaceful. The beach is about 3 minutes away by foot. The pool area is small but very pretty. Our unit also had a lovely little patio with table and chairs, facing the pool area. My husband and I spent a lot of time on our patio each evening. We found the Acanto to be very quiet and restful.

Our room, really a small condo, was roomy and attractive. We found the staff to be friendly and helpful.

The Acanto has a few glitches, however, First of all, our AC unit seemed to be having some major problems. Although it cooled the room, it kept sounding like it was about to break down. It became so noisy, we had to sleep with it turned off. Also, our kitchen light seemed to have some electrical problems, and only worked about 50% of the time. Finally, our room needed better lighting. When it was night or the front curtains were closed, the room seemed kind of dreary.

All in all, we liked our experience at the Acanto and would probably stay there again.

The hotel is the perfect combination of comfort and style the rooms are big and well decorated. We meet another couple that was staying there and we all had dinner and went to the beach which is also fabulous. If you want to have a very romantic getaway that s not precocious and reasonable priced this is the place. Oh yah its two blocks from the beach and in the middle 5th ave. which is the greatest shopping, nightlife, and fun times. Hola

My wife and I stayed at the Acanto from Feb. 29 thru March 8, 2008. We were originally looking to book a suite at the hotel, but Edgar informed us of a wedding party that had most of the rooms and suggested that we stay at one of their off-site apartments. This ended up being perfect for us!
Edgar arranged for a van to pick us up at the airport in Cancun, which was a relief. If you've ever dealt with the taxi situation at that airport, you know what I mean. The driver was waiting with a sign for us , and we soon departed for Playa. When we arrived, we were upgraded from the 2 bedroom apartment to a 3 bedroom penthouse. This was a wonderful surprise!
For those of you who are not familiar with Playa, Fifth Avenue is the place to be in the Downtown area. The apartments are 100 yards north of Fifth Avenue on 42nd Street. You are in a residential area, but it is very peaceful and quiet at night compared to the noise further down Fifth Avenue. It is a 15 minute walk to the Acanto Hotel, but only about 3 blocks from the start of the action on Fifth Avenue. From the apartment. my wife and I found this to be very convenient to get around.
The apartment itself was very nicely decorated and the rooftop pool was great for daily sunbathing and cooling off in the water. This is a private area that is only accessable from your penthouse, and became a nice little haven for us at the end of each busy day.
Edgar and Malena were very attentive to our needs and did a wonderful job for us. We highly recommend this penthouse apartment for anyone looking for a llttle R&R with a bit of privacy.

We were in Playa del Carmen for a wedding. This is a small hotel that was perfect for our wedding party to stay at. We had the rehearsal dinner in the tropical courtyard by the pool. It was perfect for a party of about 50 people. The staff was excellent and very accomodating to everyone's needs. The Asian stye decor in the hotel and courtyard was beautiful and tranquil. The suites were very clean and nicely decorated. They had full kitchens with everything one would need to live there. The towels and bath mat were a little old and thread bare, but were clean. Our only complaints would be that our particular room smelled moldy and that our hot water in the shower only lasted for about a minute before it turned cool. Our room was on the bottom floor. I know that the rooms upstairs did not smell moldy. I would definitely stay here again though.