We came to PDC for our own wedding and I first of all love Playa, it is amazing, fun, lively, friendly, and beautiful! I saw the Acanto on tripadvisor and after viewing their website I loved the look and just felt it would be a great place to house the immediate family and part of the bridal party. The remainder of our guests all stayed in other local boutique hotels. They were also gracious enough to refer us to a wedding planner in Playa (Leanne Rogers of Leanne Marie Weddings) who on a side note did an unbelievable job and if you need a planner you should use her. We stayed a total of 5 days at Acanto and had a blast!

Quickly about Playa- This is a wonderful town I am honestly considering buying property here it is so great! It is a nice cultural mix and they keep the charm of Mexico but still with a trendy vibe. 5th Ave is so much fun I wish I had more time there. I consider myself well travelled and between my husband and I we have been to Europe, Asia, Africa and other spots in the Caribbean but Playa has a certain vibe to it that is like no other! The actual location of the hotel is perfect, it is right off of 5th ave so you can get some refuge from all the action, but when you are ready for it just go down the corner. It is also right near a market, a very nice gym, great restaurant, etc.

The Acanto was exactly as pictured, it was intimate, charming, and beautifully decorated. The rooms are huge, the shower is spacious, and the kitchenettes are great to buy groceries. Also the living area was spacious so our friends could come over and hang out. The rooms were always very clean and grounds were well kept.

The staff at the Acanto was also top notch! We met both Edgar and Malena and both were extremely friendly and accommodating to any needs we had; as well as the other staff on site; they went above and beyond on our needs to even meet needs of guests that were not even staying there which was very helpful and since we tend to have a lot of questions and requests they were always very sincere and helpful. Additionally, the housekeeping staff did a wonderful job of keeping the rooms clean and were very friendly as well; particularly since we held our rehearsal dinner and get together here we basically turned the area into our own home and they did wonderful dealing with that. This was also a great place to have the rehearsal dinner as it was romantic and intimate (pictures are coming) and we even had people from outside wanting to wander in it was so much fun!

I have read a lot of the reviews over the past year and I have to say that I agree with everyone that recommends this place; To address some of those complaints I feel they are not accurate for example those that complained of construction noise they are exaggerating it. Yes there is some construction next door, it never woke me up and I was in the room next to it, it is not loud and honestly there is construction in a lot of Playa so if you are looking for a place that is much more secluded and quiet then look into Tulum; in terms of a musty odor I never noticed anything; lastly for those that complained of tepid or cold water we had one day of tepid water that was quickly resolved, we never had cold water, and my grandmother stayed at the Mosquito Beach Hotel which is one of the more expensive hotels and had cold water so I would not be concerned about that at all. I would book directly through the hotel if you can it is just easier.

If you are at all hesitant do not be, I would stay at the Acanto again in a heartbeat, as I said we had friends and family at a lot of surrounding hotels and I felt the Acanto just had a certain charm to it and the staff makes you feel like home!

Lovely clean suites. Very private. Outstanding staff. It is just around the corner from 5th Ave, so you are right by where all the action is. Yet, when you step into the Acanto the atmosphere is very peaceful & serene. I highly recommend this place and look forward to my next stay at the Acanto.

I just finished my stay at Acanto today and can say only good things about them. I would definitely recommend this place to travelers looking for all the amenities of their own home while visiting Playa del Carmen. I am very picky about my surroundings and I really couldn't find one thing I didn't like about Acanto. The staff, especially, was always very accommodating and helpful. The location is also great, right outside your front door you have all the conveniences of 5th avenue (the main strip for restaurants and nightlife) and a two minute walk in the opposite direction is the playa with its clear blue water and pure white sand. If you have the chance to book a room here, have no hesitation, your stay will be much more than you had hoped.

My wife, teenaged daughter and I stayed at the Acanto for 8 nights during the busy Washington's Birthday week. We were very comfortable in a single suite using the futon bed in the living room for the third bed. The suite was in very good shape and the daily maid service was faultless. The view into the central courtyard with its pool was sunny and refreshing. We often had our morning coffee sitting on the private veranda.

The most satisfying thing about the Acanto was not its great beauty but the very personalized service given. The manager and staff were very accessible, gracious and helpful. With only 7 suites, there is an intimacy created here which few hotels can duplicate.

As Playa spreads rapidly northward, the Acanto is well-positioned to take advantage of some of the nicer restaurants and stores which have opened up above Constituentes. The beach is just a block and a half from the hotel and you can pick up fresh beach towels each day as you head out for some sun and swimming. Across the street is a small rental car office, which furnished us with a very nice little sedan at a good price to take us down the coast to visit Mayan ruins and the beach at Tulum.

All in all, it was a great experience.