I felt a bit cheated by this hotel and the previous reviews i had read on Tripadvisor. Yes the hotel has a great location, but...the design of the hotel is awful. It is set around a courtyard, and unless you have a room overlooking the street or on top floor, you get a dark room with the feel of a bad British 1950's hotel with thin walls. Plus the courtyard design means that the sound reverberates .Breakfast was ok, and cleaning staff were fine.
Desk staff were ok, but it was pot luck on who you got. We were travelling onto Belize and asked for help pinning down some information, but they were a bit clueless.
Overpriced.Avoid unless the rooms are cheap as chips.
- Also Known As:
- Illusion Boutique Hotel By Xperience Playa Del Carmen
- Illusion Boutique Hotel By Xperience
- Hotel Illusion Boutique
- Illusion Boutique Playa Del Carmen
- Illusion Boutique Hotel
- Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
- Official Description (provided by the hotel):
- The Illusion Boutique Hotel is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more less
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