This is my 3rd time to this wonderful resort and it did not disappoint. As a Travel Agent I go to many different resorts so I can tell my customers what the resorts are like, both good and bad - no resort is perfect. I usually stay at a resort I've never been to and then finish my trip at one of my favorites. The Royal in Playa Del Carmen is one of those favorites,
In my opinion the royal in Playa Del Carmen it is typically the most reasonably priced 5 Star Adult Only All-Inclusive in the Riviera Maya. The beds are extremely comfortable, the service is always top-notch and friendly, every room has a two-person hot tub, a liquor dispenser as well as the usual 5 Star amenities. This resort is impeccably clean and in my opinion the food and drink are very good. It's one block walking distance away from famous 5th Ave. (closed to vehicular traffic) where there are tons of Shoppe's, cafe's, boutiques, small and large clubs, etc. You couldn't ask for a better location if you like to shop and party off the resort.
The beach is very nice, but I would wear water shoes if you go into the water to swim. There is a small amount of rock in the water that you may not see if it is high tide.
This resort is basically shaped like the letter 'M' with the feet of the 'M' at the beach. I went here in December and the Hyatt is building a resort right next door to it (north side). Yes there is construction, but that is not the Royal's fault. I had read reviews that it was extremely noisy, but I did not find this to be true. The construction is adjacent to the north (right side leg of the 'M'), so I specifically requested a room there so I could see/hear what the construction was like. Yes, there was some construction equipment pounding and hammering when walking down the outside corridor to the room (the corridor is on the north side of the leg and it is facing the Hyatt), but once we got inside the room the noise was barely audible and that was when I was consciously trying to hear it. It was not a problem and it did not wake us up in the morning.
The only real ding I can give this resort is that they try to show/sell you their Royal Club Membership (which most resorts try to do some type of membership), but I would try to avoid this as in my opinion is very expensive and consumes a few hours of your precious vacation time, I simple 'No' and please don't ask me again usually suffices to stop them from asking you again.
They have many different room categories and basically each room has what the room category below has and more. The basic and lest expensive room will not have a oceanview and most of the oceanview rooms here have a 'partial oceanview' where you would have to go onto the balcony or patio and look to the left or right to see the ocean. They have some new swim-up rooms (which I stayed in - see attached picture) and it was very nice to walk out of your sliding doors and go into a semi-private pool in front of your room (only swim-out rooms can use it).
This place is very nice to get married at or renew your vows at. We actually renewed out vows this year at the gazebo on the beach (see attached picture for a real life view of a ceremony at the gazebo). They do a very nice job.
You can also use the sister resort named the Gran Porto Real right across the street (also on the beach) which is a family resort. If you are walking along the beach and want something to eat or drink there, no problem! They will know you're from the Royal and no questions asked.
One cool thing about the Royal is that 48 hours prior to your arrival, you can go onto the resort website and pick the actual location of your room and precheck-in.
If anybody has any questions about this very nice resort, please feel free to e-mail me and I'll give an honest answer based on my experiences.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.