We stayed at the Royal in Playa Del Carmen for a week in December 2012. First of all, the resort itself was beautiful. The rooms were amazing - great mini bar, bed, room service....really excellent. The beach, which is where we spent most of our time, was really superb. We walked along the coast and have to say that the beach at the Royal was the nicest. The food at all of the restaurants was way better than you would expect for an all inclusive; we loved Maria & Marie and Asiana. The buffet was really good for breakfast and lunch too!! The coffee house on the resort is such a nice touch.
The resort is litterally in the heart of Playa Del Carmen; walk out an you are on 5th ave. We strolled along almost every night; cute shops, fun little bars, and lot of life!
Now for the truly exceptional... the service!!! The people who work here are all out of this world nice and helpful, always smiling, always friendly. Here are the people who truly went above and beyond; they made us feel at home and never want to leave:
MITCH - the drink waiter on the beach - what a nice guy, always made sure we were taken care of, we miss him already!
MARISOL - she made our omlettes every morning at the buffet; sweet sweet woman and makes an amazing breakfast omlette!
ANGLES & EMIR - our favorite waiters at Maria & Marie, really exceptional service.
USIEL at the pool bar made sure we had a blast.
LUIS, DAVID, PEPE (aka JOSE) at the buffet - great friendly service at the buffet every morning.
ALEJANDRA was our housekeep for the week; our room was always impeccable, well stocked, and done on time.
I'd stay here again in a heartbeat, recommend it to anyone!
- Official Description (provided by the hotel):
- New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more less
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- Also Known As:
- The Royal Playa Del Carmen Hotel Playa Del Carmen
- Royal Hotel Playa Del Carmen
- Royal Porto Real
- Royal Playa De Carmen
- The Royal Playa Del Carmen Riviera Maya, Mexico