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“Boutique Hotel” 4 of 5 stars
Review of Suites Corazon

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Suites Corazon
3.0 of 5 Condominium   |   Calle 14 Norte Entre 5 Y10 Avenida, Playa del Carmen 77710, Mexico   |  
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Hotel amenities
Playa del Carmen, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Boutique Hotel”
4 of 5 stars Reviewed April 10, 2014

Great boutique hotel . Online photos do not due justice to the interior. Unfortunately across the street is major construction as the entire block has been demolished including the famous Calle Corazon and a modern mall is being built.
Great location to enjoy 5th. av. short walk to beach

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    27
    8
    0
    0
    1
See reviews for
6
15
4
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kirkland, Washington
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2014

The property is at great location. Right at the heart of 5th Avenue. Staff was friendly and helpful. Kitchen is really small but helpful. Room service is good and they did dishes. Only complaint is smoking smell in lobby and hallway. We chose non smoking room so there wasn't smoking smell in the room though or at least negligible.

Getting to property by car was really confusing. This property is close to 10th Avenue on 14th Calle N. There is no traffic on 5th Avenue so only way to enter with a car is from 10th Ave but there is a one way sign on the corner that suggests that you shouldn't enter from 10th Ave on calle 14 towards 5th Ave. But in reality, that's the only way to enter. So just keep this in mind when you go there.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2014

Was our first vacation to Mexico and our stay at Suites Corazon couldn't have been a more perfect place. The location was perfect, half a block from 5th ave, one block from Coco Bongo, and a short walk to the sandy beach.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2014

I was so pleased when we arrived to find a modern spacious room reasonably priced. The location was only a few blocks from the beach and one block from the famous 5th Avenue. The staff we very kind and accommodating. My husband and I will return.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2014

Been there for 40 days!!! after full research in most hotels at Playa Del Carmen,this is the place which will give you the best value for your money. One minute walking from parties area,oxxo,kinta (the 5th st which is the most popular st in playa) and of course the beach.
Big high class new suites and luxury style design.Very clean and ventilated- has huge window at the balcony.The only place that you will not smell&breath mexico's biggest problem- mold!!!

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2013 via mobile

After a couple days, I realized I wasn't getting a cold but suffering from breathing in mold from the building. The building smells old when you walk in, even though it has been recently renovated. The ladies that ran the place were all rude and mean. She acknowledged there that mold may have been coming from the air conditioner and causing my allergies, which I don't normally have, and then refused to refund the money for the last two nights we had already reserved and paid for where we offered to find another hotel and she said it wasn't a problem with their service. In humane and ridiculous.

  • Stayed December 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel_Lehto, Gerente at Suites Corazon, responded to this review, January 7, 2014
Dear Tiana

Thank you for your comment we think is an opportunity to improve our service because is our first complain about this issue.

We tried to help changing to other apartment in the same condo when we was 100% booked. During the dates of your stay, the weather was very rainy and cloudy for several days greatly increasing the level of humidity, is normal in the caribbean weather. Maybe that might be the reason.

We give regurlaly maintenance to our ACs with a qualified company. The construction was during 2012 and the opening of Suites Corazon was in January 2013.

We apologies if you do not like our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suites Corazon

Address: Calle 14 Norte Entre 5 Y10 Avenida, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #20 of 125 Specialty Lodging in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suites Corazon 3*
Number of rooms: 14
Official Description (provided by the hotel):
Suites Corazon is a beautiful luxury condo one bedroom in Playa del Carmen. Offers the perfect and comfortable getaway in the heart of Playa del Carmen.We are a new Condo Hotel with 14 apartment in a prime location. The beach is only 3 minutes walking from the Condo Hotel and you’ll have a choice of great beach clubs like Blue Parrot or Mamitas Beach that has excellent meals and drinks, you can enjoy a hammock or a beach bed in a one of the best beaches in the Mexican Caribbean.The 5th avenue,is only two steps walk, and there you'll find all kinds of restaurants, bars and shopping stores with the best designer brands or handcrafts to have a souvenir. Wal-Mart is only 5 minutes walking distance. ... more   less 
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Also Known As:
Suites Corazon Riviera Maya/Playa Del Carmen, Mexico

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