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“Brand new boutique hotel, lovely experience!” 4 of 5 stars
Review of Imagine Hotel Boutique

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Imagine Hotel Boutique
3.0 of 5 Boutique Hotel   |   Calle 24 Esquina Avenida 10 Colonia Centro, Playa del Carmen 77710, Mexico   |  
Hotel amenities
Ranked #137 of 201 Hotels in Playa del Carmen
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Brand new boutique hotel, lovely experience!”
4 of 5 stars Reviewed February 16, 2013 via mobile

We stayed for 2 weeks at Imagine this is a very pleasant hotel, brand new and clean, with a modern design inspiration black and white colors are dominant, with bright and spacious rooms. The front office staff is fantastic very helpful, always smiling friendly and professionnal, I was more than pleased with all of them.
The hotel itself need some technical improvement but I'm sure that it will reach high standards very soon and once the lobby restaurant will be open it's going to be a little gem in Playa, same for the rooftop bar which wasn't open yet but fortunetly we enjoyed the amazing pool and view.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2013

Stayed here for 6 nights.
The hotel has only been open a few weeks.
The service at the front of house is excellent. I came here to start my 16 day holiday for my birthday.. On arrival to my room I was surprised by a bottle of wine , towel art as well as flower petal neatly arranged on the bed.
The hotel has a pool on the roof along with a jacuzzi ( which was not functioning , granted a minor hiccup as they are newly opened)
Breakfast on the first 5 days was served at sister hotel , the white sands. This was a let down, very hit and miss.. Coffee, toast orange juice and a few slices of fruit.. However not consistent.. Luckily on the last day of our stay the hotels own restaurant opened for breakfast, so much better.
If was coming back to Playa del Carmen would definitly stay again.
Location is great walking distance to the beach and 5th avenue and yet quiet on a night.
For the price , location and lovely staff would recommend to anyone.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 5, 2013

In all a lovely hotel but it is let down by having to go across the road to the sister hotel "White Sand" to get breakfast where the service was a little hit and miss and breakfast consisted of just toast, coffee, fruit juice and on s couple of days fruit.
Staff in the hotel are very efficient and friendly speaking good English.
I would certainly return.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imagine Hotel Boutique

Address: Calle 24 Esquina Avenida 10 Colonia Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#57 Spa Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Imagine Hotel Boutique 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Imagine Hotel Boutique Riviera Maya/Playa Del Carmen, Mexico

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