We agree with rest that this place is quiet, clean and hospitable, but ...
they said they couldn't give us a TV, despite there being 2 TV stands in our spacious suite, nor could they give us a coffe maker or kettle despite the claim of a fully functional kitchenette. Wouldn't have mattered much as there was no gas for the very dirty, but new stainless gas stove. The equally new and equally disgusting stainless fridge at least worked and was a place to keep bottled water cool, once we had asked. then begged for our daily allotment of 1 bottle daily. It was also surprisingly difficult to get fresh towels unless we made a fuss at the front desk,
We travel alot and really appreciate the quiet and spacious grace of this place. It really is no hardship to walk 15-20 minutes to 5th Ave. But this place seems to be slipping based on the reviews we have read; it certainly doesn't hold up to the service standard others have described.
- Official Description (provided by the hotel):
- Indulge yourself in breathtaking villas. Experience a vacation like no other where paradise is not a destination, but your vacation lifestyle. Set a precedent for your vacations with Hacienda Vista Real. It has 73 luxurious villas with an incomparable view of the amazing golf course All villas in this hotel are finely furnished and decorated. Each villa offers a fully equipped kitchen, Jacuzzi, central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. ... more less
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- Also Known As:
- Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen, Mexico