We got moved to this hotel because the hotel we originally booked (who shall remain nameless to protect the guilty) has overbooked themselves. The room on the third floor was comfortable, the balcony was very nice to have for an evening glass of wine, and the location of the hotel, as others have mentioned, is great -- close to everything and not directly on 5th (i.e. you can actually go to sleep before midnight should you desire to do so). The hotel is not new, but they seem to maintain the rooms (or at least our room) in a reasonable state of repair.
There are a few minor irritations:
1. They don't give you a rug or another towel to throw on the floor in front the shower. I suppose you can ask for one, but you don't think about it until you realize just how slippery wet tile is. They don't give give was face wash-cloths either. Just ask for more towels
2. They don't have locking space to store your luggage when you need to leave it with them. They will place it behind the front desk and generally around the front desk. This would almost work if there was always someone sitting at the front desk. There is not the case.
- Official Description (provided by the hotel):
- Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more less
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- Also Known As:
- Hacienda Del Caribe Hotel
- Hacienda Del Caribe Playa Carmen
- Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico