We visited May 2 - 9, 2013. Best week ever!
We booked through Apple for an early 15th Anniversary trip. We had to take a wedding invitation & prove our anniversary was within 3 mos of our visit. Our Apple rep, Julie, told us we will either have a King size bed or two twins that can be pushed together, but we cannot actually reserve either.
We were greeted at the front door with a warm "welcome" and a cool towel to refresh ourselves. We had to wait 5 or so minutes to check in (many couples were checking in at the same time) but went quickly as they're efficient. They will HOLD a credit card number on your room in the event you want something charged to your room (and if there are damages - just like the U.S.). The staff took our bags to our room for us.
Our door had a banner acknowledging our anniversary. The room was quiet and clean. In the closet is your safe - we used it: "better safe than sorry". We were concerned about the safety of being pool side, ground floor, but we had no issues.The patio door lock didn't work so we had to use the metal pin that fit in the hole to lock the door (after your room is cleaned each day, make sure that's locked as they maintain your patio as well). FYI: you don't really hear your neighbors, but you will hear them pull out/push in chairs as the floors are marble and the sound travels through the floor. If it's late and your neighbors are loud enough you hear them through the wall just pick up the phone and tell the person that answers, they'll address the situation within ten minutes. Keep the louvered window open when you're not in the room to keep the air flowing through the entire suite (to get your towels and bathing suits dry).
-We visited LaRiviera for breakfast, lunch once and a few times for dinner. We also had breakfast and lunch a few times at the Cactus Club. They were all great.
-We ate at Portofino (Italian) restaurant once. We were given a buzzer to wait 20 minutes for a table...which we waited an hour for (ate dinner at 10:15pm); although, there were MANY open tables (forgot to page us?), and the food wasn't that great.
-We got reservations at the Himitsu hibatchi grill - that was really good too (steak & shrimp and steak & chicken combos were had). The bar staff was a bit slow at our table but still friendly.
-Seaside Grill was VERY good (lunch and dinner each one time). The crab appetizer is so good and the Shrimp Tempura was excellent. We went up for a steak dinner - yum!
-Getting a tasty snack at the coffee house was nice (COLD cheesecake) and convenient from the bar across the way...they had very good drinks and attentive staff which went aroud the entire lobby to take orders.
-The "Elvis" show is a must! We were expecting a BAD Elvis impersinator. Reggie was very good and had some really great comedy in between. The outdoor movies were fun to do (as we aren't big bar people/partiers).
-Cinco de Mayo day long celebration was fun (partake when you want to) capped off at the end of the night with the Entertainment staff and singing/dance group having provided entertainment for us.
-Be sure to catch the Rock Show. 70-90's rock with live band/singers/dancers and make it visually interesting as well (very good). The Entertainment staff really gets the crowd involved.
-The Entertainment Staff is amazing. They work 18 hrs/day to make sure you have a good time and it shows. They take care of you in pool side bingo, International buffet/dinner nights, movie nights, the Elvis/rock shows, they shmooze with the clients before the shows, give Spanish lessons, kayaking, and the list goes on. Jonathan is a true asset to Capri (all of them are, but we only had interactions with Jonathan). He truly cares if you're having a good time and he has a super personality.
-The gift stores are pricey (you can find suveniers at the "convenience store" that are a few dollars cheaper than the suvenier store). Unfortunately, the biodegradeable sun screen is only available in Mexico and cost approximately $17 USD.
-Take advantage (if doing the Anniversary package) of the photo shoot. It's a free 20 minute photo session which is part of your room package and get one free photo (they print it there - without the anniversary package you don't get a free one unless you use a coupon from the front desk).
-If you order photos, but not enough for the photo book they put them on a CD. We only wanted to spend $100 tops, but couldn't narrow down the number of photos we wanted. The woman gave us 11 pictures at $11 each.
-They were $15 each up to 20 pictures. When you want 20 pictures, they'll make it 30 photos for $299 includes those 30 pictures on a CD and photo book. They're good photos, the short guy (can't remember his name) said "was long day" at 2pm, so if you can get somene else maybe do that.
-We did the $86/person Mayan Adventure (snorkeling in a cenote, cave, lagoon) - NOT for beginners/weak swimmers (no matter what you're told). My husband snorkled and I just couldn't. Very yummy chicken lunch and the Pico is so good (you are offered pictures from the first stop and a few scenic shots - we didn't get them so I don't know the fee).
-If you're interested in the Mayan history do the Tulum/Coba tour and climb in Coba (SO cool). You're given about an hour of free time at Tulum which you can go to the beautiful beach and/or look through the ruins (we never got to the beach - SO worth it). Between Coba and Tulum there is another lunch provided at a local restaurant - very good.
-We did the submarine excusion on Cozumel. If you get motion sickness on boats, plan to nap as you take a boat across to the island. Then you take a smaller one to the submarine. The trip was nice - didn't get the best underwater pictures though. On the boat ride back to Cozumel you get a small orange juice with option to add vodka. Then you get about an hour free time on the island (even with haggling they still overcharge visitors) and another trip back.
-Make reservations for the Hibatchi as soon as you get there (the only restaurant that needs/takes reservations because everyone wants the hibatchi). You need to make an appointment for the photo shoots. Everything else is "first come first serve".
We will definately be going back to the Capri! Couldn't have asked for a better vacation. Thank you Secrets Capri food/wait/housekeeping staff for having taken care of us so well, treating us well, and for having made this an amazing trip! Mucho gracias, Capri!
- Official Description (provided by the hotel):
- Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, Expedia, Orbitz, Booking.com, Priceline and Hotels.com so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Secrets Mayan Riviera
- Secrets Cancun
- Secrets Capri Riviera Maya
- Secrets Hotel
- Secret Hotel
- Secrets Capri Riviera Cancun Hotel
- Secrets Playa Del Carmen
- Riviera Cancun
- Hotel Secret
- Capri Riviera Cancun