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Playa Maya: Traveler Reviews


Playa Maya
Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
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Traveler Reviews

92% Recommend
4.5 of 5 stars 239 reviews
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Nice little hotel!

Playa Maya

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5 of 5 stars
tlopez99 13 contributions
Virginia
Dec 28, 2006 | Trip type: Family
24/25 found this review helpful

The Playa Maya Hotel was a great place to stay for my group of four. I did a lot of research here and on another Playa message board about the AI's and hotels in Playa del Carmen since none of us had ever been to Mexico before. Not really interested in going the AI route or booking a more expensive luxury hotel, I looked for a smaller beachfront hotel that was reasonably priced and found it perfectly in the Playa Maya Hotel. Actually it exceeded my expectations.

The location is great, just a block away from 5th avenue and all the happenings there. When arriving, you have to walk from the street a short distance through sand to get to the hotel. It was not a big deal since a couple of guys from the hotel came and took our bags for us. I thought the hotel was very well-kept and clean. The rooms were plain but quite roomy and very clean. They were even mopped every day we were there. The shower was nice and big and none of us ever had a problem with hot water. There was a small refrigerator in the room that got ice-cold which was nice. I thought it was a nice touch that the refrigerator also came with a big bottle of water and a few other refreshements complimentary. You can't drink the water at the hotel but we pretty much expected that in Mexico. Ice is provided at the bar, just make sure you get down there before closing.

The restaurant serves breakfast and lunch daily with a continental breakfast included in the room rate. For breakfast you can actually get more than a simple continental, hotcakes and eggs are available as well. I think there are four continental breakfast choices that are listed on the right side of the menu, just verify with the server as we did. Lunch at Playa Maya is awesome, I think our group ate lunch there every day of our stay. That would probably be overkill for some, but we really enjoyed the lunch menu there. As has probably been said before, the coconut shrimp are indeed awesome, and I also really loved the guanjillo shrimp. Other things we really liked... their guacamole, shrimp tacos, and nachos. There's also a beer bucket (5) w/ nachos for around $12.00 that was available as a special. You can eat under the restaurant palapa or eat at your lounge chair on the beach, great either way.

I thought the beach was great in front of the hotel and it was where we spent most of our time. Chairs and towels are provided and servers are always available to bring you whatever you wish for. The service was great and after a couple of days we developed a rapport with two servers who took great care of us. The hotel staff overall was friendly, although there was a language barrier with some people since we don't speak Spanish at all. Regardless, we were almost always greeted with an "hola" by everyone.

I think the beach was the best part of our vacation. Which was obviously why it was important to us to find a beachfront hotel. The beach in front of the hotel was actually bigger than I expected and the water was lovely. And as I said chairs, towels and service is provided by the hotel. It was great! There is a pool at the hotel, but none of us care about pools so we spent no time there. I did see it being cleaned every morning I was there.

Overall, we all really loved the Playa Maya for what it offers. If you're seeking a luxurious room and pampered service/ amenities then you might not like it, but if you're seeking a small, clean, beachfront hotel with good food and service at a great price well then you should seriously consider this hotel. We would all return in a heartbeat
!

  • Liked — Location and value
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since August 21, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great hotel

Playa Maya

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5 of 5 stars
lakd 5 contributions
midhurst ont
Dec 16, 2006 | Trip type: Solo travel
13/14 found this review helpful

We had a great time at the Playa Maya. A terrific property, surpassed only by the freindly staff. A nice location on a fairly wide strip of beach. Very weel maintained property.
We had breakfast here most days(included) and lunch several times. The food and service was always very good. As mentioned many times, the coconut shrimp is excellent.
We had some things to be straightened out regarding excursions, airport transfers etc, and the front desk staff was very helpful. Not their problem, but they went out of their way to help us.
I certainly hope to return here in the future and have no problem reccomending this hotel.

  • Liked — location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Loved Playa Maya!

Playa Maya

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5 of 5 stars
bizzokiki 6 contributions
Chicago
Dec 10, 2006 | Trip type: Couples
16/17 found this review helpful

Playa Maya is the perfect hotel right on the beach of Playa del Carmen. If you are trying to stay away from the mega resorts and want a small hotel, this is the place to be. The room is a good size(we stayed in superior balcony room) with comfortable bed(most are harder in Mexico), closet, drawers, refrigerator & TV with cable & a.c. The staff was very friendly and helpful. The food is very good in the restaurant. I kept hearing how good the coconut shrimp was, and everyone was right, they were delicious! The hotel is a short walk to where all the action is on 5th Avenue, but far enough away so its quite at night. I would highly recommend this hotel and will definitely stay there again. Thanks Steve!

  • Liked — Location and friendly employees.
  • Disliked — Nothing, would only suggest alarm clocks in rooms.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2006
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 25, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
good to stay

Playa Maya

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5 of 5 stars
midon1 17 contributions
New York City, New York
Dec 7, 2006 | Trip type: Couples
13/14 found this review helpful

Hotel has only beach entrance about 50 ft walk from street. Very clean large room king size bed flat panel tv. Breakfast included in rate when we were there. Free internet access, free bottled water.
Lunch at hotel restaurant very good. Beach level no drop to water no rocks in water. Pool 4 ft deep great if u have small kids or do not want ocean. No elevator but hotel is only 3 flights up. Would stay again.

  • Liked — king bed,very clean,
  • Disliked — none
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 13, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, People with disabilities, Great pool scene, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wonderful Little Beach Hotel - Great Staff

Playa Maya

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5 of 5 stars
ScottLisa 14 contributions
California
Nov 5, 2006 | Trip type: Couples
21/24 found this review helpful

We like the smaller hotels that have a more personal feel. We also prefer a beachside setting. We got both with Playa-Maya. We found via the net, used TripAdvisor to get the scoop, and booked direct. All worked out great. Small hotel directly on beach with beach-only access. Right next to the Alhambra Hotel and 6th Street, a block from the main 5th Avenue shopping. Hotel maticulously maintained, owners very attentive, and staff very friendly and helpful. Stayed a full two weeks and enjoyed every minute. Pay a little extra for the ocean view rooms: look out directly at ocean and Cozumel. Garden Jacuzzi Rooms nice, and garden very picturesque, but note that rooms are a bit dark due to garden palapa. Nothing but the highest regards for this hotel and would recommend highly. If you're into the smaller hotel setting without the mega-resort services and amenities this is the place to stay.

  • Liked — Location & Staff
  • Tips/Secrets: — See Review
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2006
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since December 28, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Playa Maya Address

Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico