This was our third time staying at Playa Maya, our fifth time beaching there. It is all it says. The guests are down to earth, not fancy. The hotel is clean. The staff could not do more. The cleaning service was in our room as we left for the beach, I came back half an hour later and she was still cleaning. There was nothing to clean! The food is the best, never leave the beach for lunch elsewhere. They don't even bug you to drink, but they are always there when you need them. There is a reason they have repeat guests. Juliana and Maria and Pablo could not be more helpful. There is nothing to do but relax, my kind of vacation.