The BRIC hotel proved to be a decent value for our one night in Playa del Carmen. The rooms were very basic, but clean. We booked a king sized bed, but were given a room with 2 full sized beds. It was annoying not to get what we reserved, but we kind of made a game out of it. ;)
Breakfast was nice, and I thought included. However, the girl at the front advised us as we were leaving that it was for an extra fee. The lady making breakfast was sweet and was working hard to provide a nice meal.
The guy at the front desk started out being kind of rude about our reservations. We booked through Priceline and he didn't seem thrilled about us being there. He fist said that Priceline hadn't sent him a confirmation email, so he couldn't give us a room. Then he said it had just come in, but that we couldn't have the king room we booked because it was reserved for another guest. Wasn't it also reserved for us? We were tired and had a fiasco with my husband's phone being lost/stolen and didn't feel like arguing. That's where the guy at the desk turned helpful. His attitude changed when he realized we had a problem and was helpful advice and letting use the desk phone as long as we needed to to get things straightened out. So, although e didn't get what we booked, the service ended on a positive note.
The stay was fine, but I probably wouldn't re-book here. The location was good, but there are are tons of tons of options in Playa del Carmen. Now that we've been there once, I would choose something swanky and romantic in the older portion of town of of 5th.
- Official Description (provided by the hotel):
- The BRIC hotel, formerly known as Prisma Caribe, offers 14 charming hotel rooms in Playa Del Carmen, Mexico, each with en-suite bathrooms, air conditioning and full services including concierge, WiFi Internet and pool.Situated in the heart of Playa del Carmen on 28th street, only steps to the World famous 5th Avenue and Mamitas Beach Club. Enjoy the luxury of staying in the heart of Playa del Carmen, experience the excellence of service pledge from our staff all at an affordable price. ... more less
- Reservation Options:
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- Also Known As:
- Prisma Caribe Playa Del Carmen
- Prisma Caribe Hotel
- BRIC Hotel Riviera Maya/Playa Del Carmen, Mexico