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“Perfect unit #7208 in a perfect location” 5 of 5 stars
Review of Xaman-ha Luxury Condominiums

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Xaman-ha Luxury Condominiums
3.5 of 5 Condominium   |   Playacar Fase 1, Playa del Carmen 77710, Mexico   |  
Hotel amenities
Garnet Valley, Pennsylvania, United States
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
228 helpful votes 228 helpful votes
“Perfect unit #7208 in a perfect location”
5 of 5 stars Reviewed July 22, 2014

This unit is top-floor center with the best view overlooking the pool and the beautiful white sandy beach right across to the lights of Cozumel at night. It's at the top end of a long beach and also right next to the town of PDC where you will walk often for restaurants, shopping, and excursions. The condos are in a gated community called Playacar so it's very quiet and safe. (we're not saying that PDC is not safe but that it is truly relaxing and tranquil here). The staff are all very friendly and helpful. And the unit itself is in perfect shape and well-equipped. For us it worked well to rent a car for a few days so that we could go a little further than the walk to "downtown" 5th Ave either to Walmart to stock the fridge or one of the parks or ruins like Tulum.

Room Tip: Each unit at Xaman-Ha is individually rented by its owner. We wanted and chose a top-floor, cente...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    115
    37
    12
    7
    4
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70
22
Solo
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4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Kerrville, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed here July 5th- July 12th 2014. It was nice. The pros were the maid service they left different animals made with the towels on beds, condo size good for eight of us, beach is beautiful, we always had chairs on the beach, were able to walk to senior frogs and la tarraya for lunch, kids loved hamburgers at the pool. Cons you are on the very end of fifth, so you walk for most restaurants, bartender at pool doesn't really like job so you have to ask for everything, pool very warm, for us americans with families topless women on beach (not very enjoyable). If you need a driver or car for the day we had a taxi come to condo. Our driver was Javier and he was amazing! He drove us to Tulum. The Ruins, took us to an amazing restaurant, and was just wonderful. Look him up.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago, IL
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

This was my first time staying in a condo instead of an all inclusive. First the pictures of the condo were exactly as it appeared when I arrived. The booking of the room was seamless as was the rest of the vacation. The location of the condo can not be beat, just a short walk to Playa del Carmen. The pool and beach were always clean and Robin always made a great drink at the swim-up bar. Plenty of chairs and umbrellas at this time of year. I would not hesitate to stay in this condo again.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayville, New Jersey
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 2, 2014

We stayed a Xaman ha from 5/10 to 5/15 after spending six nights at an all inclusive. This was our sixth trip to Playa since 2011, but our first at a condo. We absolutely loved it! Five minute walk to 5th Ave which we did a couple of times a day. The weather in the beginning of May was great, lots of sun and hot, but not the humidity you get starting in June.

As for Xaman ha property, it was great. The pool was very nice and clean and of course the Playacar beach is beautiful. The property was kept very clean and the staff was friendly.

Condo 7020 was very clean and kept clean through our stay. The furniture could stand to be updated as the tile floor, but the bathroom was fine and the kitchen area was great. The bedroom had it's own tv, plenty of closet space and hangers and the bed was comfortable. The decorations are just ok, but that didn't really matter to us. On the Xaman ha website it shows pictures of the condo, but there have been some changes since they were taken. The kitchen countertops have been replaced with very nice granite, there is a five gallon jug of water, the refrigerator was updated and very clean inside and the stove and microwave were updated also. The kitchen was equipped with anything you could need. No dishwasher, but that didn't bother us either.

The only strange thing was all the stairs to get around the complex. Our room was on the ground floor, but to get to the lobby you go down stairs and then up stairs. Again, up and down more stairs to the to the room ?? A little odd having all those stairs for a ground floor room.

We were not sure how we would feel about renting a condo instead of an AI, but having stayed there we've decided that a condo is the way to go for us. Next May we want to stay two weeks and would be happy to stay in 7020 again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Wisconsin
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 27, 2014

We and our boys (ages 13 & 15) stayed at Xaman Ha unit 7106 for a week in March. The unit was very nice, clean and roomy with a large deck overlooking the gardens and pool. The condo complex is located to the south of the ferry landing on a part of the beach that is much quieter and less busy than the beach north of the ferry landing. It is easy walking to 5th Ave either via the beach or streets. The neighborhood and beach all seem very safe.
The pool was nice, not huge but enough for kids to play in and cool off. There always seemed to be chairs available around the pool, not too much problem of people saving chairs. We were a little disappointed with the food and drinks at the swim up bar so we used it sparingly. (the nachos were chips with cheese sauce poured over them, like you would get at a ballgame, nasty)
The beach was clean and good for swimming.
We took advantage of our unit "concierge service" and had our unit stocked with groceries and drinks so when we arrived we didnt have to run to the store immediately.
Overall a great place to stay in Playa del Carmen.

Room Tip: Suggest a 2nd or 3rd floor unit. Our shuttle driver had trouble finding the complex so print a map...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas, United States
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 29, 2014

Rating the condo: View A++, Water A+, Beach A+, Pool A+, Quietness A, Pool and Maid staff A+, Location B as it is close to but at the near end of 5th Av. Lots of stairs to climb to the front desk or the beach.
Rating Unit 7018: A disappointment compared to other similar units we were able to view. This owner hasn't kept up with the others as follows. Each room had thru the wall window type A/C units exhausting hot air on the balcony making it unusable when air is on. Most units have upgrade central A/C. No internet here. Reception inside is poor to useless using the free WiFi. When available It's slow. Hot water after two showers was warm showers only. You didn't need to add cold water. We experienced toilet water leaks on the first flush as well as continued repair on day 2. The staff responded promptly but told us a disabled toiled after 5PM wasn't an emergency and would be looked at the next business day. Lastly, this owner has old cheap furnishings and accessories. The linens were new and in excellent condition. But it looked and felt like a 1980's apartment with cheap furniture. I made a mistake of not looking closely at the pictures and description of the unit which were accurate. I would never choose this unit until modernized. I am changing my rating to below average for the unit not the condo.

Room Tip: Make sure you compare major features for each type unit you are considering. The units are not all t...
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Valley, New Jersey, United States
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2014

Condo environment was great. Very clean and well maintained. Security and ownership was around and visible, but not in the way. Xaman Ha has an amazing beach (clean sand, no obsticles, relatively quiet from the crowds) and yet is just steps up the beach from the pier and all that is happening. There are no fights for chairs or umbrellas, everything was available when we wanted it. The front desk was very polite and helpful, they had some good tour suggestions and arrangement always worked out. Our family had an amazing time, hope to be back some day.

Room Tip: 2nd floor condos are recommended because of the nice balcony overlooking the ocean
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xaman-ha Luxury Condominiums

Address: Playacar Fase 1, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #17 of 128 Specialty Lodging in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Xaman-ha Luxury Condominiums 3.5*
Number of rooms: 57
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Also Known As:
Xaman-Ha Luxury Condominiums Hotel Playa Del Carmen
Xaman Ha Condominiums
Xaman-Ha Luxury Condominiums Riviera Maya/Playa Del Carmen, Mexico

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