We spent one week at La Esmerelda. The room was beautiful however needs soundproofing from hallway. Guest services was excellent. Hats off to Natalia, Liliana and Oliver who were always so helpful especially when we incurred difficulties while attending Coco Bongo. After explaining what had happened they came back to us within 24 hours with 2 possible solutions which we were more than satisfied to accept. The restaurants were delicious. Make sure and spend the $45 for Passion as it is well worth it. Since we were there with no children we spent most of our time on the La Perla side. Kudos to Rigoberto, Luis and Jorges at the Sunset Grill. It was a great week!
- Official Description (provided by the hotel):
- Located in a stunning little bay, Paradisus Playa del Carmen La Esmeralda is the superior luxury family-friendly resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, including Family Concierge, the ultimate in spa treatments, a relaxed ambiance, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks. Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. This luxury family-friendly All-Inclusive resort is located about 45 minutes from Cancun International Airport and just steps from extraordinary beaches and attractions such as Playa del Carmen’s 5th Avenue, Xcaret, Akumal, Xel-Ha, and near world-famous Mayan archaeological sites such as Tulum, Chichén Itzá and Cobá. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico