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Fétido olor!!! - City Express Playa del Carmen

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City Express Playa del Carmen: Traveler Reviews

2.5 of 5
Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa del Carmen 77710, Mexico
Hotel amenities
City Express Playa del Carmen
13 traveler photos
Ranked #127 of 193 hotels in Playa del Carmen
3.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveler rating
    6
    14
    6
    1
    3
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 14, 2013 via mobile
Google Translation

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
Ask Eugene R about City Express Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Director de Relaciones con Clientes at City Express Playa del Carmen, responded to this review
Google Translation
February 14, 2013
Estimado Huésped:
Lamentamos cualquier molestia que nuestra compañía pudiese haberle causado en su estancia.
Gracias por compartir su experiencia en nuestro City Express Playa del Carmen. Se estan buscando las medidas correctivas para los malos olores.
Fortaleceremos nuestros servicios y nos comprometemos a seguir trabajando arduamente.
Por favor, acepte nuestras más sinceras disculpas.

Quedando a su entera disposición, nos despedimos.
Saludos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2013
Google Translation

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AleeSo about City Express Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Director de Relaciones con Clientes at City Express Playa del Carmen, responded to this review
Google Translation
February 1, 2013
Estimado Huésped,
Muchas gracias por tomarse el tiempo de compartir su experiencia. Es para nosotros un placer recibirlo en City Express Playa Del Carmen y saber que nuestros estándares de servicio cumplieron con sus expectativas y lo hicieron sentir muy cómodo durante su estancia.

Lo esperamos en su próxima visita. Quedando a su entera disposición,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 25, 2013
Google Translation

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Nay E for Playa del Carmen
Ask Nay E about City Express Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Guest Relations Manager at City Express Playa del Carmen, responded to this review
Google Translation
January 28, 2013
Estimado, Huésped:

Es grato saludarlo y al mismo tiempo agradecerle por su preferencia hacia nuestro hotel City Express Playa del Carmen es un placer poder ofrecerle nuestros servicios, nuestro compromiso y principal motivación el que su estancia sea placentera, y productiva.

Muchas gracias y esperamos seguir contando con su presencia en otras ocasiones
Un cordial saludo
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Tampico, México
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2013
Google Translation

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Guerra_jl about City Express Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Guest Relations Manager at City Express Playa del Carmen, responded to this review
Google Translation
January 17, 2013
Estimado Huésped:

De antemano le ofrezco una disculpa por los inconvenientes que se le presentaron durante su estancia en relación con el servcio de internet y recepcion ya que con esto nos ayuda a identificar nuestras áreas de oportunidad y trabajar en ellas para mejorar la calidad de nuestros servicios,

Esperando nos de la oportunidad de volver a contar con su preferencia y atenderle como usted se merece.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013 via mobile
Google Translation

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Negro Xavi for Playa del Carmen
Ask Negro Xavi about City Express Playa del Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ControlCalidad, Guest Relations Manager at City Express Playa del Carmen, responded to this review
Google Translation
January 14, 2013
Estimado, Huésped:
Es grato saludarlo y al mismo tiempo agradecerle por su visita a nuestro hotel City Express Playa del Carmen y saber que nuestros estándares de servicio cumplieron con sus expectativas y lo hicieron sentir muy cómodo durante su estancia.

Nos despedimos de Usted, no sin antes manifestarle nuestro compromiso de seguir trabajando para ofrecerle productos de calidad al mejor precio.
Saludos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Express Playa del Carmen

Also Known As:
City Express Playa Del Carmen Riviera Maya, Mexico
Address: Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free Breakfast Kitchenette
Hotel Style:
#68 On the Beach Hotels in Playa del Carmen
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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City Express Playa del Carmen
Av. Balamkanche Playacar Manzana 30 Lote 4
Playa del Carmen 77710
Mexico
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