This is not an expensive hotel considering it is all inclusive and we were really impressed. It is right on the beach which is great and you could even walk to Playa del Carmen along the sand (about 30 mins). The food, drinks and service were brilliant. The steak restaurant and Mexican are great but I really would give the Asian a miss. The entertainment was ok and some nights were better than others. The fact that you can also use the facilities at the Riu Tequila and Riu Yucatan was brilliant for us as otherwise we might have got a little bored. When we arrived we were put in a room which had trees overgrown on the balcony and a horrible damp, musty smell. We went back to reception and they changed us with no issue at all and the next room was much better. It was always cleaned to a great standard with nice touches like flowers and sweets. I thought the pools were nice and we had no problem getting a space. Again we did use the other hotels pools too and preferred the Tequila's. I would recommend this hotel - just don't be afraid to change rooms until you are happy.
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