My husband and I stayed at the Sando's Caracol Eco Resort and Spa with a group of friends from 2/11/13 through 2/16/13. There were eight of us. We have all travelled together for over a decade and have been to the Riviera Maya area several times. While we have never had a bad vacation and we always have a great time, this resort was, for me, was one of the best we have ever stayed at. From check in to check out everything went smoothly. We were in the adults only section. Our room was clean, quiet and comfortable. The jet tub was sweet. The grounds were beautiful. The beach was also beautiful. There are rocky areas and coral so you do need water shoes and unfortunately, the surf was more rough than usual while we were there so we didn't snorkel at the beach, but most of us played in the surf and enjoyed the waves. Our room was a ways from the beach, but I didn't mind the walk as I needed it to work off all the really good food I ate. The biggest reason this resort appealed to me so much was that there were many natural areas to explore. We rarely saw anyone else while we were exploring some of the trails. It was like you were walking in your own backyard, but your yard had mayan ruins and exotic birds, snakes, coatis and other wildlife. Even though it is the dry season, the vegetation and flowers were lush and green. The weather was perfect, hot and sunny each day.
Last, but not least, the staff at this resort was wonderful. Mariana, the guest service manager, was incredible. Somehow, she hooked up with us at least daily to make sure everything was going well and to see if we needed anything. She had even booked our dinner reservations before we got there. She met us as we arrived and saw us off as we left. The few requests we had, she addressed immediately.
We are getting together with our friends this weekend to go over pictures and relive our vacation. We have already made a decision regarding going back to this resort for a long weekend stay in the fall. That will be a first for us as we have never went back to the same resort twice as we like to check out different places. We are from Michigan so it is a pretty quick flight from Lansing direct to Cancun and about a 30 minute drive to the resort. We will contact Mariana and I am confident she will make our fall trip memorable too.
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- Also Known As:
- Caracol Beach
- Sandos Caracol Eco Hotel
- Sandos Caracol Beach Resort Spa
- Sandos Select Club
- Sandos Caracol Mexico
- Hotel Sandos Caracol Eco
- Caracol Village Hotel Playa Del Carmen
- Sandos Caracol Beach & Spa Mayan Riviera
- Sandos Caracol Resort
- Sandos Caracol Riviera Maya