We visited this hotel as a group wedding party!! We were looking for something a little more tropical looking than your typical high rise hotel anywhere else. This hotel was everything we could of hoped for... Beautiful scenery, natural environment, no high rise in sight, thatched roofs, animals roaming around, gorgeous beaches, crystal clear seas... what more did we want!!
The staff at the Sandos work so hard to keep all their guests happy, they are so friendly, always have a smile on their face and were fantastic with the kids!! The entertainment they put on was fantastic and thoroughly enjoyed by all, especially the Rock show and Michael Jackson show!!
Although we hardly used the children's aqua park it is fantastic, especially for the younger kids, and they also had children's entertainment with a wacky warehouse style club, again never used as they were always in the pool!!
Food was amazing, so much choice, Variety and restaurants to choose from!! I can honestly say I never had a bad meal!!
The rooms were also fantastic, we had been upgraded to a jacuzzi room, which was very spacious, clean and plenty of storage which tends to be a problem!
The hotel grounds are always kept clean and we especially enjoyed the raccoons roaming around, the turtles in the lagoons (which do not smell ) and the nature trails scattered around the resort, which really gave this place a real Mexican feel!!
Our main compliment really has to go to the Wedding Co-ordinater, Fernanda, she is fantastic and a real asset to the hotel! Ever since we had booked our holiday and from our first email to her she has fulfilled every request and answered every question thrown at her. Fernanda is amazing at her job and really makes you feel special and takes all stresses and worries away, and our day was the best day ever!! Thank You!!
Anyone reading this really should give this hotel a visit, you really won't regret it!! I am a travel agent, who can be really fussy but I will certainly be recommending this hotel to .everyone and I really cannot wait to visit this hotel again
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- Also Known As:
- Caracol Beach
- Sandos Caracol Eco Hotel
- Sandos Caracol Beach Resort Spa
- Sandos Select Club
- Sandos Caracol Mexico
- Hotel Sandos Caracol Eco
- Caracol Village Hotel Playa Del Carmen
- Sandos Caracol Beach & Spa Mayan Riviera
- Sandos Caracol Resort
- Sandos Caracol Riviera Maya